Dimplex recalls remote control kits for electric fireplaces and stoves due to fire and burn risks from overheating. Consumers must stop using and replace immediately.
The plug-in wall unit can overheat, posing a fire and burn hazard to consumers.
Dimplex is recalling remote control kits for electric fireplaces and stoves because the plug-in wall units can overheat, causing fire or burns. If you have these kits, you must stop using them and get a free replacement.
The plug-in wall unit can overheat because of a design flaw, which may lead to fire or burns. This happens when the unit is not properly ventilated or used in a way that causes it to overheat.
Owners of Dimplex, Electraflame, Symphony, Optiflame, Electralog, or Charmglow electric fireplaces, stoves, or inserts that use the recalled remote control kits are affected. People using these kits in homes with children or elderly are at higher risk.
Check for model numbers 47-1001, 47-1010-R, or APT-1315 on the plug-in unit or remote control. The fireplace or stove brand name is printed on both units.
Immediately unplug the power cord from the remote control kit's wall unit and remove the wall unit from the electrical outlet.
Reach out to Dimplex for a free replacement kit to fix the issue.
You can continue using your fireplace or stove by plugging its electrical cord directly into an electrical outlet.
Consumers should immediately stop using the remote control kits, unplug the power cord from the remote control kit's wall unit, remove the wall unit from the electrical outlet and contact Dimplex for a free replacement kit. Consumers can continue to operate the fireplace or stove by plugging the fireplace or stove's electrical cord directly into an electrical outlet.
Dimplex, Electraflame, Symphony, Optiflame, Electralog, and Charmglow brands.
Check for model numbers 47-1001, 47-1010-R, or APT-1315 on the plug-in unit or remote control.
Yes, you can plug the fireplace or stove directly into an electrical outlet after replacing the kit.
We’ve drafted a message you can send Dimplex to request your refund or repair — edit it as you like.
Subject: Recall 165 — Dimplex Remote Control Kits for Electric Fireplaces and Stoves Hello, I own a Remote Control Kits for Electric Fireplaces and Stoves that is covered by recall 165 from Dimplex. The official recall notice states: Consumers should immediately stop using the remote control kits, unplug the power cord from the remote control kit's wall unit, remove the wall unit from the electrical outlet and contact Dimplex for a free replacement kit. Consumers can continue to operate the fireplace or stove by plugging the fireplace or stove's electrical cord directly into an electrical outlet. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.