GE Healthcare recalls Centric: Universal Viewer Zero Footprint Client software versions 6.0 SP11 through 6.0 SP11.4 due to potential inaccurate distance and area measurements on magnified or scaled-down images.
Potential for Distance and Area measurements to display inaccurate measurement values when performed on magnified images, and specific to ZFP, Distance and Area measurements can display inaccurate measurement values when performed on lossy images that are scaled down from their original resolution.
GE Healthcare is recalling certain versions of their Centricity Universal Viewer Zero Footprint Client software because measurements on magnified images may be inaccurate. This could lead to incorrect calculations in medical imaging, which might affect diagnosis or treatment decisions.
The software may display incorrect distance and area measurements when images are magnified or scaled down from their original resolution. This can happen specifically with lossy images, which are compressed versions of the original images.
Healthcare professionals using GE Healthcare's Centricity Universal Viewer software versions 6.0 SP11 through 6.0 SP11.4 are most at risk. Patients using these systems for medical imaging could be affected if measurements are inaccurate.
Check if your software version is 6.0 SP11 through 6.0 SP11.4. The product has a GTIN/DI of 00840682102988 and codes 2089507-1XX.
Install the latest software update to fix the measurement accuracy issue.
No, this recall is for potential measurement inaccuracies in specific image processing scenarios, not a safety hazard.
Check your software version; affected versions are 6.0 SP11 through 6.0 SP11.4. The product has a GTIN/DI of 00840682102988 and codes 2089507-1XX.
No, you can continue using the software but should update to the latest version to fix the issue.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1229-2022 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-1229-2022 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
