GE Healthcare recalls Centricity Enterprise Web software versions 3.0-3.0 SP14d, 4.0-4.0 SPa6c and 4.0 SPa7b due to potential inaccurate distance and area measurements when using magnified images or lossy scaled-down images.
Potential for Distance and Area measurements to display inaccurate measurement values when performed on magnified images, and specific to ZFP, Distance and Area measurements can display inaccurate measurement values when performed on lossy images that are scaled down from their original resolution.
GE Healthcare is recalling specific versions of their Centricity Enterprise Web software because measurements might be inaccurate when viewing magnified images or images that have been scaled down from their original resolution. This could affect medical imaging accuracy in healthcare settings.
The software may display incorrect distance and area measurements when images are magnified or scaled down from their original resolution. This happens specifically with lossy images, which are compressed versions of the original images. Inaccurate measurements could lead to incorrect medical diagnoses or treatment decisions.
Healthcare facilities using GE Healthcare's Centricity Enterprise Web software versions 3.0 through 3.0 SP14d, 4.0 through 4.0 SPa6c, and 4.0 SPa7b are likely affected. Medical professionals using these software versions for imaging analysis are at the highest risk.
Check if your software version is 3.0 through 3.0 SP14d, 4.0 through 4.0 SPa6c, or 4.0 SPa7b. The software codes 2027870-0XX, 2049944-0XX, and 2068692-0XX also indicate affected versions.
Identify your software version by checking the version numbers listed in the recall notice: 3.0 through 3.0 SP14d, 4.0 through 4.0 SPa6c, and 4.0 SPa7b.
The software may display inaccurate distance and area measurements when images are magnified or scaled down from their original resolution, which could affect medical imaging accuracy.
Software versions 3.0 through 3.0 SP14d, 4.0 through 4.0 SPa6c, and 4.0 SPa7b are affected, with specific software codes 2027870-0XX, 2049944-0XX, and 2068692-0XX.
The recall notice does not specify a remedy, so no action is required beyond checking your software version.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1230-2022 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-1230-2022 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
