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Use caution Medical device recall · FDA · Published May 24, 2022

BD Pyxis MedBank Cabinet Software v2.1.2.9: Matrix Drawers May Stop Opening

Recall of BD Pyxis MedBank Cabinets with Matrix Drawers using software v2.1.2.9. Update causes cabinet to stop functioning, delaying medication access in healthcare facilities.

Plain-English summary generated from official FDA data by GovInfoNow · Published by Carlos Caban · How we make summaries

🇺🇸 FDA recall #Z-1785-2022Medical deviceBD Pyxis ›
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Contact the company

Recalling firmCareFusion 303, Inc.10020 Pacific Mesa Blvd · San Diego, CA 92121-4386
✎ GovInfoNow plain-language explainer

BD Pyxis MedBank Cabinets with Matrix Drawers using software version v2.1.2.9 have a software update that causes the cabinet to stop working. This means medications may not be accessible when needed in healthcare settings. Read more at govinfonow.com/recall/60666-bd-pyxis-medbank-cabinet-software-v2-1-2-9-matrix.

Source Summary by GovInfoNow · govinfonow.com/recall/60666-bd-pyxis-medbank-cabinet-software-v2-1-2-9-matrix · Updated August 19, 2026 · FDA enforcement record: FDA #Z-1785-2022

Cite this page

“BD Pyxis MedBank Cabinet Software v2.1.2.9: Matrix Drawers May Stop Opening.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/60666-bd-pyxis-medbank-cabinet-software-v2-1-2-9-matrix. Based on FDA recall #Z-1785-2022 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-1785-2022%22&limit=1).

The FDA announced on May 24, 2022, that CareFusion 303, Inc. is recalling BD Pyxis MedBank Cabinet Software v2.1.2.9 for legacy cabinets with Matrix drawers due to a software incompatibility hazard. The recall affects 686 units distributed nationwide.

How to tell if you have it

  • Brand: BD Pyxis
  • Product: BD Pyxis MedBank Cabinet Software v2.1.2.9
  • Affected Systems: Legacy MedBank Cabinets with Matrix Drawers, including CUBEX MedFlex, MedBank 200 Main, and MedBank 500 Main operating with Windows 7
  • Units Affected: 686 cabinets

The hazard

The automated dispensing cabinet software update included a .dll file that is not compatible with MedBank Cabinet stations with MedCart Matrix drawers. The cabinet system will stop functioning, causing Matrix drawers to stop opening in the MedBank Application, which leads to delays in access to medications or supplies needed in residential or procedural care facilities.

Context

GovInfoNow's records show CareFusion 303, Inc. has 64 other recalls on record since June 12, 2017. Other recent recalls of similar products include a fingerprint scanner overheating hazard for the BD Pyxis MedBank Tower 1145-00 (April 30, 2026) and a software update issue for the BD Pyxis ES Enterprise Server (December 3, 2025).

How to tell if you have this one

Check if your cabinet has software version v2.1.2.9. Affected units include Legacy MedBank Cabinets with Matrix Drawers operating with Windows 7, such as those with CUBEX MedFlex systems.

  • Brand
    BD Pyxis
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Check Software Version

    Verify your cabinet's software version by checking the system settings or documentation.

  2. Contact Manufacturer

    Reach out to CareFusion 303, Inc. for guidance on resolving the issue.

Where it went and when

Where it was distributed

Distributed nationwide; the notice names 43 states.

Alaska: nationwideAKMaine: named in the noticeMEVermont: nationwideVTNew Hampshire: nationwideNHWashington: named in the noticeWAIdaho: named in the noticeIDMontana: named in the noticeMTNorth Dakota: nationwideNDMinnesota: named in the noticeMNIllinois: named in the noticeILWisconsin: named in the noticeWIMichigan: named in the noticeMINew York: named in the noticeNYRhode Island: nationwideRIMassachusetts: named in the noticeMAOregon: named in the noticeORNevada: named in the noticeNVWyoming: named in the noticeWYSouth Dakota: named in the noticeSDIowa: named in the noticeIAIndiana: named in the noticeINOhio: named in the noticeOHPennsylvania: named in the noticePANew Jersey: named in the noticeNJConnecticut: named in the noticeCTCalifornia: named in the noticeCAUtah: named in the noticeUTColorado: named in the noticeCONebraska: named in the noticeNEMissouri: named in the noticeMOKentucky: named in the noticeKYWest Virginia: named in the noticeWVVirginia: named in the noticeVAMaryland: named in the noticeMDDelaware: nationwideDEArizona: named in the noticeAZNew Mexico: named in the noticeNMKansas: named in the noticeKSArkansas: named in the noticeARTennessee: named in the noticeTNNorth Carolina: named in the noticeNCSouth Carolina: named in the noticeSCDistrict of Columbia: nationwideDCOklahoma: named in the noticeOKLouisiana: named in the noticeLAMississippi: named in the noticeMSAlabama: named in the noticeALGeorgia: named in the noticeGAHawaii: nationwideHITexas: named in the noticeTXFlorida: named in the noticeFL

FDA distribution: “U.S. Nationwide distribution including in the states of AL, AR, AZ, CA, CO, CT, FL, GA, IA, ID, IL, IN, KS,KY, LA, MA, MD, ME,. MI, MN, MO, MS, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WI, WV, and WY.” States read from FDA’s own wording; “not listed” means the notice does not name it.

Named in the notice: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Recall timeline

FDA published this recall 4 months after the firm started it.

1. Firm started the recall: May 24, 202212. FDA classified it Class II: Sep 23, 202223. Published in FDA’s Enforcement Report: Oct 5, 202232022
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-1785-2022 (May 24, 2022) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1785-2022 to see it in context.
  • Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA