DeRoyal NEURO PACK Recall: Risk of Injury from Improper Use

Take action

Contact the company & request your remedy

Recalling firmDeRoyal Industries Inc200 Debusk Ln, N/A · Powell, TN 37849-4703

No email on file — write to the address above instead.

✎ GovInfoNow plain-language explainer

What happened, in plain English

DeRoyal Industries is recalling NEURO PACK devices with specific lot numbers because they could cause injury if used incorrectly. This recall affects users who have these models and requires them to stop using the product safely.

Why it’s dangerous

The NEURO PACK devices could cause injury if used incorrectly. The hazard is not described in detail in the recall notice, so the risk is tied to improper use.

Who’s affected

Users of DeRoyal NEURO PACK devices with the listed lot numbers are most at risk if they use the product without proper guidance.

How to tell if you have this one

Check the lot number on your DeRoyal NEURO PACK device. Affected units have lot numbers 56389334 (expires 3/1/2025), 56615629 (expires 3/1/2025), or 57003940 (expires 3/1/2025).

Brand
DeRoyal
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Check Lot Number
Identify the lot number on your DeRoyal NEURO PACK device to see if it matches the affected lots: 56389334, 56615629, or 57003940.
Stop Using It
If your device has an affected lot number, stop using it immediately to avoid potential injury.
Return or Discard
Contact DeRoyal Industries to return the device or discard it safely.

✎ GovInfoNow

Questions people ask

What lot numbers are affected?

Lot numbers 56389334 (expires 3/1/2025), 56615629 (expires 3/1/2025), and 57003940 (expires 3/1/2025).

How do I know if my device is affected?

Check the lot number on your DeRoyal NEURO PACK device. If it matches the affected lots listed, your device is recalled.

What should I do if I have an affected device?

Stop using it immediately and contact DeRoyal Industries to return or discard the device safely.

Take action

Contact DeRoyal

We’ve drafted a message you can send DeRoyal to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall Z-0641-2023 — DeRoyal DeRoyal

Hello,

I own a DeRoyal that is covered by recall Z-0641-2023 from DeRoyal.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

Similar recalls

From people who’ve dealt with this

Experiences, tips, and questions from readers. Every comment is reviewed before it appears.

No comments yet — be the first to share your experience.

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-0641-2023 (November 3, 2022) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0641-2023 to see it in context.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

DeRoyal Industries Inc recalls DeRoyal NEURO PACK, REF 89-9253.07

Use caution until it’s fixed