DeRoyal Industries recalls NEURO PACK devices with specific lot numbers due to potential injury risk from improper use. Affected units must be checked for correct lot numbers and expiration dates.
XXX
DeRoyal Industries is recalling NEURO PACK devices with specific lot numbers because they may cause injury if used improperly. This recall affects consumers who own these devices and could pose a risk to users.
The hazard is not clearly described in the recall record. Without specific details on the hazard mechanism, it's impossible to explain how the product could cause injury.
DeRoyal NEURO PACK device owners with lot numbers 55790353 (expiring April 1, 2026) or 56387785 (expiring May 1, 2026) are affected. Users who follow improper usage instructions are at higher risk.
Check your DeRoyal NEURO PACK device for lot numbers 55790353 (expires April 1, 2026) or 56387785 (expires May 1, 2026). The product is sold under the brand DeRoyal Industries.
Look for the lot number on your DeRoyal NEURO PACK device to see if it matches 55790353 or 56387785.
The recall record does not specify the hazard mechanism.
Check the lot number on your device; affected units have lot numbers 55790353 (expires April 1, 2026) or 56387785 (expires May 1, 2026).
The recall record does not specify a remedy for affected devices.
We’ve drafted a message you can send DeRoyal to request your refund or repair — edit it as you like.
Subject: Recall Z-0673-2023 — DeRoyal DeRoyal Hello, I own a DeRoyal that is covered by recall Z-0673-2023 from DeRoyal. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.