DeRoyal BASIC NEURO PACK (Lot 57227388 exp 5/1/2026, Lot 57466371 exp 11/1/2026) recalled due to safety hazard. Learn how to check and what to do.
XXX
DeRoyal BASIC NEURO PACK devices with specific lot numbers are being recalled. The recall is due to a safety hazard that could cause injury if the device is used improperly.
The hazard is not clearly described in the recall notice. Without specific details on the hazard mechanism, it's impossible to explain why the product is dangerous.
Owners of DeRoyal BASIC NEURO PACK with lot numbers 57227388 (expires May 1, 2026) or 57466371 (expires November 1, 2026) are affected. Anyone using these devices without proper safety checks is at risk.
Check your DeRoyal BASIC NEURO PACK for lot numbers 57227388 (expires May 1, 2026) or 57466371 (expires November 1, 2026). The product was sold with these specific lot numbers.
Look for the lot number on your DeRoyal BASIC NEURO PACK to see if it matches 57227388 or 57466371.
The recall notice does not specify the hazard mechanism.
Check the lot number on your DeRoyal BASIC NEURO PACK; affected units have lot numbers 57227388 (expires May 1, 2026) or 57466371 (expires November 1, 2026).
The recall notice does not provide a remedy for affected products.
We’ve drafted a message you can send DeRoyal to request your refund or repair — edit it as you like.
Subject: Recall Z-0600-2023 — DeRoyal DeRoyal Hello, I own a DeRoyal that is covered by recall Z-0600-2023 from DeRoyal. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.