DeRoyal recalls CUSTOM NEURO PACK model REF 89-7353.17 due to safety hazard. Affected units have specific lot numbers and expiration dates.
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DeRoyal is recalling its CUSTOM NEURO PACK model REF 89-7353.17 because of an unexplained safety hazard. This recall affects specific lot numbers with expiration dates up to November 2026.
The recall states there is a safety hazard, but the specific mechanism is not described in the record. Without details on how the hazard occurs, it's impossible to explain the exact risk.
Owners of the DeRoyal CUSTOM NEURO PACK model REF 89-7353.17 with lot numbers 57678322 (expiring November 1, 2026) are affected. Individuals using this product for medical purposes may be at higher risk.
Check for the model number REF 89-7353.17 on the product. The affected lot number is 57678322, which expires on November 1, 2026.
Identify the model number and lot number to confirm if your product is affected.
The recall states there is a safety hazard, but the specific mechanism is not described in the official notice.
The official notice does not specify a remedy, so check the product details to see if it's affected.
Lot number 57678322 (expiring November 1, 2026) is affected.
We’ve drafted a message you can send DeRoyal to request your refund or repair — edit it as you like.
Subject: Recall Z-0595-2023 — DeRoyal DeRoyal Hello, I own a DeRoyal that is covered by recall Z-0595-2023 from DeRoyal. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
