DeRoyal recalls CUSTOM NEURO PACK model REF 89-8392.10 due to safety hazard. Affected units have lot number 57745880 expiring 12/1/2026.
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DeRoyal is recalling its CUSTOM NEURO PACK model REF 89-8392.10 because of a safety hazard. This recall affects units with lot number 57745880 that expire December 1, 2026.
The recall record indicates a safety hazard but does not specify what the hazard is or how it could cause harm. Without details on the hazard mechanism, the risk level cannot be determined.
Users of the DeRoyal CUSTOM NEURO PACK model REF 89-8392.10 with lot number 57745880 are affected. The recall applies to units purchased between the product's release and expiration date of December 1, 2026.
Check for the model number REF 89-8392.10 on the product. Affected units have lot number 57745880 with an expiration date of December 1, 2026.
Look for the model number REF 89-8392.10 and lot number 57745880 on the product.
The recall record states there is a safety hazard but does not specify what the hazard is.
Check for the model number REF 89-8392.10 and lot number 57745880 on the product.
The recall record does not specify a remedy, so no action is required beyond checking if your product matches the affected details.
We’ve drafted a message you can send DeRoyal to request your refund or repair — edit it as you like.
Subject: Recall Z-0617-2023 — DeRoyal DeRoyal Hello, I own a DeRoyal that is covered by recall Z-0617-2023 from DeRoyal. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
