Philips recalls Incisive CT X-Ray System Model 728146 due to risk of metal mounting box detaching and causing injury or system shutdown. Affected units have specific serial numbers.
Metal mounting box on the rotating scanner on rotor (heat exchanger box) located within the Incisive CT system may become expelled and make contact with other components and cause injury to user or if detached a loud noise will be emitted and the system will shut down
Philips is recalling its Incisive CT X-Ray System Model 728146 because a metal mounting box on the scanner may detach and cause injury or trigger a system shutdown. This recall affects specific units with listed serial numbers.
The metal mounting box on the rotating scanner could become expelled and make contact with other components, potentially causing injury to the user. If the box detaches, the system will shut down and emit a loud noise.
Medical professionals using the Incisive CT X-Ray System Model 728146 in Brazil are most at risk. The recall applies to specific units with serial numbers listed in the notice.
Check if your unit has the model number 728146 and serial numbers listed: 540000-540018. This recall applies to units sold in Brazil.
Look for a loud noise and system shutdown if the metal mounting box detaches.
The metal mounting box on the rotating scanner may become expelled and cause injury or trigger a system shutdown.
Model 728146 with specific serial numbers listed in the recall notice.
Check for model number 728146 and serial numbers from 540000 to 540018.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2259-2023 — Philips Philips Hello, I own a Philips that is covered by recall Z-2259-2023 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.