Canon Medical recalls INFX-8000C XGCP-930AA and XGCP-930BA table side consoles due to potential c-arm malfunction. The console's PWB may need replacement to prevent procedure delays.
The C-arm, used to set the position and angle of the x-ray exposure field, may not function due to the tableside console PWB, which needs replacement. There may be a delay in the procedure, but procedures can continue using the operators console, the switches on the back of the column, switches on the side of the flat panel detector, and the emergency stop will continue to function normally.
Canon Medical is recalling two specific table side consoles for their X-ray systems. The issue involves the tableside console's PWB (printed wiring board) potentially failing, which could cause delays in procedures but does not stop the X-ray system from working through other controls.
The tableside console's printed wiring board (PWB) may malfunction, causing delays in X-ray procedures. However, the X-ray system can still operate using alternative controls like the operator console, column switches, detector switches, and emergency stops.
Healthcare professionals using Canon's INFX-8000C X-ray systems with the recalled table side consoles are most at risk. Patients using these systems may experience procedure delays.
Check for the INFX-8000C XGCP-930AA or XGCP-930BA table side consoles with serial numbers listed in the recall notice. The UDI-DI code 04987670100192 identifies the affected units.
Identify the console's serial numbers from the list provided in the recall notice: BHA1992001, BHB2132003, SWC2242002, AFB1832003, SUC2262008, SUC2292010, BFB1972004, SUB2172002, SWC2262003.
Reach out to Canon Medical System, USA, INC. for guidance on the replacement of the PWB if needed.
Yes, procedures can continue using the operator console, column switches, detector switches, and emergency stops.
The UDI-DI code for the affected units is 04987670100192.
Check if your console has the serial numbers listed: BHA1992001, BHB2132003, SWC2242002, AFB1832003, SUC2262008, SUC2292010, BFB1972004, SUB2172002, or SWC2262003.
We’ve drafted a message you can send Canon Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-2392-2023 — Canon Medical Canon Medical Hello, I own a Canon Medical that is covered by recall Z-2392-2023 from Canon Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.