RaySearch recalls software versions 5A, 5B, 6A including service packs due to potential failure to show allergy warnings for medication substances. Affected users should contact RaySearch for details.
An issue was found in Software RayCare 5A, 5B, 6A, including service packs, where an allergy warning against medication substance (drug ingredient) will not be displayed as expected under certain circumstances
RaySearch recalls specific software versions used in cancer care systems because they might not show allergy warnings for medications. This could lead to patients receiving drugs they're allergic to. The recall affects healthcare providers using these software versions.
The software may not display allergy warnings for medication substances under certain conditions. This could mean patients with allergies might receive drugs they're allergic to, potentially causing adverse reactions.
Healthcare providers using RaySearch's cancer care software with the affected versions. Patients receiving treatment through these systems may be at risk if the software fails to display allergy warnings.
Check for software versions 5A, 5B, 6A including service packs with build numbers like 5.0.0.60390, 5.0.1.60052, 5.1.1.60246, etc. The software is used in cancer care systems for scheduling and treatment management.
Reach out to RaySearch Laboratories AB for specific instructions on how to handle the affected software versions.
Software versions 5A, 5B, 6A including service packs with build numbers like 5.0.0.60390, 5.0.1.60052, 5.1.1.60246, etc.
The software may not display allergy warnings for medication substances under certain conditions, which could lead to patients receiving drugs they're allergic to.
Contact RaySearch Laboratories AB for specific instructions on how to handle the affected software versions.
We’ve drafted a message you can send RaySearch to request your refund or repair — edit it as you like.
Subject: Recall Z-2464-2023 — RaySearch RaySearch Hello, I own a RaySearch that is covered by recall Z-2464-2023 from RaySearch. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
