Lower riskMedical device recall · FDA · Published July 17, 2023
RayCare software versions 5A, 5B, 6A recall: Allergy warnings may not display
RaySearch recalls software versions 5A, 5B, 6A including service packs due to potential failure to show allergy warnings for medication substances. Affected users should contact RaySearch for details.
An issue was found in Software RayCare 5A, 5B, 6A, including service packs, where an allergy warning against medication substance (drug ingredient) will not be displayed as expected under certain circumstances
Take action
Contact the company
📍Recalling firmRAYSEARCH LABORATORIES ABEugeniavagen 18c · Stockholm, Sweden
✎ GovInfoNow plain-language explainer
RaySearch recalls specific software versions used in cancer care systems because they might not show allergy warnings for medications. This could lead to patients receiving drugs they're allergic to. The recall affects healthcare providers using these software versions. Read more at govinfonow.com/recall/57644-raycare-software-versions-5a-5b-6a-recall-allergy-warnings-may.
“RayCare software versions 5A, 5B, 6A recall: Allergy warnings may not display.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/57644-raycare-software-versions-5a-5b-6a-recall-allergy-warnings-may. Based on FDA recall #Z-2464-2023 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2464-2023%22&limit=1).
The FDA announced on July 17, 2023, that RaySearch Laboratories AB is recalling RayCare software versions 5A, 5B, and 6A. The recall addresses a hazard where allergy warnings for medication substances may not display as expected.
How to tell if you have it
Brand: RaySearch
Product: RayCare software
Versions: 5A, 5B, 6A including service packs
Model Numbers: 5.0.0, 5.0.1, 5.1.1, 5.1.2, 5.1.3, 6.0.0
Distribution: US Nationwide distribution in the state of TN
The hazard
According to the FDA, an issue was found in the software where an allergy warning against a medication substance will not be displayed as expected under certain circumstances.
Context
GovInfoNow's records show RaySearch Laboratories AB has 36 other recalls on record since July 17, 2017. Other recent recalls of similar products include RayCare 2:024A SP1 Oncology Software Data Loss Risk (May 20, 2026), RayStation/RayPlan 10B Software Recall (November 28, 2025), and RayStation Software Version 8.1.0.47 (August 8, 2025). Other recent recalls of similar products include Stryker NICO Myriad Handpieces Recall (October 31, 2025), Stryker NICO BrainPath Shephard's Hook Recall (October 31, 2025), and Philips Brilliance CT 64 Medical Scanner Recall (August 7, 2026).
How to tell if you have this one
Check for software versions 5A, 5B, 6A including service packs with build numbers like 5.0.0.60390, 5.0.1.60052, 5.1.1.60246, etc. The software is used in cancer care systems for scheduling and treatment management.
Brand
RaySearch
Category
Medical device
Based on the official FDA remedy
What to do — step by step
Contact RaySearch
Reach out to RaySearch Laboratories AB for specific instructions on how to handle the affected software versions.
Where it went and when
Where it was distributed
Distributed nationwide.
Nationwide
Not listed
FDA distribution: “US Nationwide distribution in the state of TN.” States read from FDA’s own wording; “not listed” means the notice does not name it.
Distributed nationwide.
Recall timeline
FDA published this recall 51 days after the firm started it.
1Firm started the recall
2FDA classified it Class II
3Published in FDA’s Enforcement Report
Dates from the agency record only; steps without a date are left out.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Official source: FDA Recall #Z-2464-2023 (July 17, 2023) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2464-2023 to see it in context.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.