Philips recalls Allura Xper series devices due to risk of unintended radiation emission when foot switch pedal gets stuck. Affected units may cause radiation exposure during use.
A foot switch pedal may get stuck in the active position when the user releases the pedal, resulting in the emission of unintended radiation
Philips is recalling its Allura Xper series medical imaging devices because a foot switch pedal can get stuck, causing unintended radiation emissions. This could expose users to unnecessary radiation during operation.
The foot switch pedal can get stuck after release, causing the device to emit radiation without user control. This unintended radiation could expose medical personnel and patients to unnecessary radiation during imaging procedures.
Medical professionals using Philips Allura Xper series devices are most at risk. Patients and staff in facilities with these devices may also be affected.
Check if your Philips device has the Allura Xper series name. The recall applies to all units sold by Philips Medical Systems Nederland B.V.
Verify if your device is part of the Allura Xper series by checking the product label or documentation.
Yes, the device may emit unintended radiation if the foot switch pedal gets stuck, which could expose users to unnecessary radiation.
The recall applies to all Philips Allura Xper series devices. Check the product label or documentation for the series name.
The recall does not specify a remedy, so contact Philips directly for guidance on next steps.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2402-2023 — Philips Philips Hello, I own a Philips that is covered by recall Z-2402-2023 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
