Use caution Medical device recall · FDA · Published August 24, 2023

Philips Tempus Pro Patient Monitor Recall: Error Message Causes Treatment Delays

Philips recalls Tempus Pro Patient Monitors with specific hardware/software versions that may display error messages when laryngoscopes are unplugged, potentially delaying treatment or causing hypoxia.

Plain-English summary generated from official FDA data by GovInfoNow · Published by Carlos Caban · How we make summaries

🇺🇸 FDA recall #Z-2625-2023Medical device Philips ›

Use caution until it’s fixed

Full screen error message may occur on patient monitors with affected hardware version, either during or after laryngoscopes are unplugged from monitors, informing users a 60-100 second shutdown/restart are required. Error prevents: viewing graphical patient vital signs, sounding of pulse audio tone, visualization of patient airway used during intubation; may lead to treatment delay or hypoxia.

Take action

Contact the company

Recalling firmRemote Diagnostic Technologies Ltd.Farnborough Aerospace Centre, Aerospace Boulevard · Farnborough, United Kingdom

✎ GovInfoNow plain-language explainer

Philips is recalling certain Tempus Pro Patient Monitors that may show an error message when laryngoscopes are unplugged, which can delay treatment or cause hypoxia. This affects monitors with hardware versions Trizeps-7 and software versions v07.26 through v07.30. Read more at govinfonow.com/recall/57443-philips-tempus-pro-patient-monitor-recall-error-message-causes-treatment.

Source Summary by GovInfoNow · govinfonow.com/recall/57443-philips-tempus-pro-patient-monitor-recall-error-message-causes-treatment · Updated August 19, 2026 · FDA enforcement record: FDA #Z-2625-2023

Cite this page

“Philips Tempus Pro Patient Monitor Recall: Error Message Causes Treatment Delays.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/57443-philips-tempus-pro-patient-monitor-recall-error-message-causes-treatment. Based on FDA recall #Z-2625-2023 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2625-2023%22&limit=1).

The FDA announced on August 24, 2023, that Remote Diagnostic Technologies Ltd. is recalling Philips Tempus Pro Patient Monitors due to a full screen error message hazard. The recall affects monitors used with specific video laryngoscopes and may lead to treatment delays or hypoxia.

How to tell if you have it

Brand: Philips
Product: Tempus Pro Patient Monitor
REFs: 00-1004-R, 00-1007-R, 00-1024-R, 00-1026-R, 00-1004, and 00-1007
Hardware version: Trizeps-7
Software versions: v07.26 through v07.30
Used with Tempus Pro Video Laryngoscope, REF 01-2044

The hazard

According to the FDA, a full screen error message may occur on patient monitors with affected hardware versions when laryngoscopes are unplugged. This error prevents viewing graphical patient vital signs and sounding of pulse audio tones, which may lead to treatment delay or hypoxia.

Context

GovInfoNow's records show Remote Diagnostic Technologies Ltd. has 11 other recalls on record since November 17, 2020. Other recent recalls include a Tempus Pro Patient Monitor software error reported on April 16, 2025, and an Inseego USB8 4G Dongle Kit recall from May 30, 2025. Similar product recalls by Philips include the IntelliVue MX40, MX450, and MX550 patient monitors, all announced on October 31, 2025.

How to tell if you have this one

Check for the monitor model numbers 00-1004-R, 00-1007-R, 00-1024-R, 00-1026-R, 00-1004, or 00-1007. The hardware version is Trizeps-7 and software versions are v07.26 through v07.30.

Brand
Philips
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Check Monitor Model
Identify your monitor's model number and check if it matches the recalled models: 00-1004-R, 00-1007-R, 00-1024-R, 00-1026-R, 00-1004, or 00-1007.
Verify Software Version
Ensure your monitor's software version is v07.26 through v07.30 and hardware version is Trizeps-7.

Where it went and when

Where it was distributed

Distributed in 41 states and D.C..

FDA distribution: “US:AZ, AL, CA, CO, DC, DE, FL , GA, HI, IA, ID, IL, IN , KS, KY, MA , MD , ME, MI, MN, MO, MS, MT, NC , ND, NE, NJ, NM , NV, NY, OH, OK, OR, PA, TN, TX, UT, VA , WA, WI, WV, WY. OUS: AE, AT, AU, BE, BN, BO, CA, CH, CZ, DE, DK, ES, FR, GB,…” States read from FDA’s own wording; “not listed” means the notice does not name it.

States: Alabama, Arizona, California, Colorado, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Recall timeline

FDA published this recall 34 days after the firm started it.

Aug 24, 2023Firm started the recall
Sep 21, 2023FDA classified it Class II
Sep 27, 2023Published in FDA’s Enforcement Report

Dates from the agency record only; steps without a date are left out.

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Link to this recall

<a href="https://govinfonow.com/recall/57443-philips-tempus-pro-patient-monitor-recall-error-message-causes-treatment">Philips Tempus Pro Patient Monitor Recall: Error Message Causes Treatment Delays (GovInfoNow)</a>

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-2625-2023 (August 24, 2023) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2625-2023 to see it in context.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.