GE Healthcare recalls Universal Viewer Workflow Manager software versions that may display incorrect patient information when launching exams via third-party applications. Affected units include specific software versions and product IDs.
When using Universal Viewer or Centricity Universal Viewer with Workflow Manager (WFM), if a third-party reporting application is used to launch exams, it could display information on a different patient than WFM and the Viewer.
GE Healthcare is recalling certain versions of their Universal Viewer Workflow Manager software. This could cause the system to show information for the wrong patient when exams are launched through third-party applications. This mismatch might lead to incorrect patient care.
The system may display information for the wrong patient when exams are launched using third-party reporting applications. This happens because the software versions in question do not properly handle patient data when interacting with external applications. The risk is that patients could receive incorrect medical care due to this mismatch.
Healthcare facilities using GE Healthcare's Universal Viewer Workflow Manager software versions 7.0 SP1.1, 7.0 SP1, 7.0 SP0.0.5, or 7.0 SP0.1.0 are most at risk. Patients receiving exams through third-party applications may be affected by incorrect patient information.
Check if your Universal Viewer Workflow Manager software is version 7.0 SP1.1, 7.0 SP1, 7.0 SP0.0.5, or 7.0 SP0.1.0. The product ID UDI/DI 00195278379610 is also affected.
Verify your Universal Viewer Workflow Manager software version to see if it matches the affected versions listed in the recall.
Software versions 7.0 SP1.1, 7.0 SP1, 7.0 SP0.0.5, and 7.0 SP0.1.0 are affected.
The system may display information for the wrong patient when exams are launched through third-party applications, potentially leading to incorrect patient care.
Check your software version to see if it matches the affected versions listed in the recall. If it does, contact GE Healthcare for guidance.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0143-2024 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-0143-2024 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
