GE Healthcare recalls Centricity Universal Viewer Workflow Manager software versions that may display incorrect patient information when launching exams via third-party applications.
When using Universal Viewer or Centricity Universal Viewer with Workflow Manager (WFM), if a third-party reporting application is used to launch exams, it could display information on a different patient than WFM and the Viewer.
GE Healthcare is recalling specific versions of their Centric: Universal Viewer Workflow Manager software. This could cause the system to show information for the wrong patient when exams are launched through third-party applications. This mismatch risks patient safety by potentially displaying incorrect medical data.
The system may show information for the wrong patient when exams are launched through third-party applications. This happens because the software versions in question have a mismatch between the patient data displayed and the actual patient being processed. The risk is that incorrect medical information could be used for treatment decisions.
Healthcare facilities using GE Healthcare's Centricity Universal Viewer Workflow Manager software versions 7.0 SP0.0.5 through 7.0 SP1.1 are affected. Medical staff who use third-party applications to launch exams are most at risk of displaying incorrect patient information.
Check if your Centricity Universal Viewer Workflow Manager software is version 7.0 SP0.0.5, 7.0 SP0.1.0, 7.0 SP1, or 7.0 SP1.1. The product has a unique identifier (UDI/DI) of 00840682145794.
Verify your Centricity Universal Viewer Workflow Manager software version matches the affected versions listed in the recall notice.
Software versions 7.0 SP0.0.5, 7.0 SP0.1.0, 7.0 SP1, and 7.0 SP1.1 are affected.
The system may display information for the wrong patient when exams are launched through third-party applications, potentially leading to incorrect medical treatment decisions.
The recall notice does not mention any remedy or fix for this issue.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0142-2024 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-0142-2024 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
