GE Healthcare recalls Centricity Universal Viewer Zero Footprint Client models 2110344-039, 2110344-046, 2110344-047 due to potential patient information mismatch in certain workflows with specific software versions.
Under certain workflows, patient information shown in the viewer may not match the images displayed on Centricity Universal Viewer Zero Footprint Client (ZFP) with versions ZFP v6.0: SP11.6, SP11.6.0.1 and SP11.6.1 on systems with Patient Timeline installed,
GE Healthcare is recalling three specific models of their Centricity Universal Viewer Zero Footprint Client software. The issue may cause patient information shown in the viewer to not match images displayed on the system when using certain software versions with Patient Timeline installed. This could lead to incorrect patient information being displayed during medical imaging workflows.
Under certain workflows, the software may show patient information that doesn't match the images displayed on the system when using specific software versions (ZFP v6.0: SP11.6, SP11.6.0.1 and SP11.6.1) with Patient Timeline installed. This could lead to incorrect patient information being displayed during medical imaging procedures.
Healthcare facilities using GE Healthcare Centricity Universal Viewer Zero Footprint Client software with specific model numbers and software versions. Patients using these systems for medical imaging may be at risk of incorrect patient information being displayed.
Check if your Centricity Universal Viewer Zero Footprint Client has model numbers 2110344-039, 2110344-046, or 2110344-047. The software version must be ZFP v6.0 with specific service packs (SP11.6, SP11.6.0.1, or SP11.6.1) and Patient Timeline installed.
Verify your software version is ZFP v6.0 with service packs SP11.6, SP11.6.0.1, or SP11.6.1 and Patient Timeline installed.
The issue occurs with ZFP v6.0 service packs SP11.6, SP11.6.0.1, and SP11.6.1 when Patient Timeline is installed.
The recall record does not specify a fix or update process.
Check if your Centricity Universal Viewer Zero Footprint Client has model numbers 2110344-039, 2110344-046, or 2110344-047 and is running the specific software versions mentioned.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1475-2026 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-1475-2026 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
