RaySearch Laboratories recalls RayCare 5B and 6A software versions where documents in read-only state may not display correctly when opened outside Documents workspace. Affected units include specific build numbers and service packs.
An issue was found in RayCare 5B, 6A, including service packs, where values will not be visible for documents in a read-only state when opened outside the Documents workspace when using document fields configured with single- or multi-selectable values.
RaySearch Laboratories is recalling certain versions of their RayCare 5B and 6A oncology software. The issue means documents in read-only state might not show properly when opened outside the Documents workspace. This could affect clinical workflows and treatment scheduling.
The software issue causes documents in read-only state to not display correctly when opened outside the Documents workspace. This happens when document fields use single- or multi-selectable values. The problem affects clinical workflows and treatment scheduling processes.
Healthcare providers using RayCare 5B or 6A software versions with specific build numbers for oncology care planning. Clinicians managing treatment schedules may be most impacted.
Check if your software version matches: RayCare 5B SP1 (5.1.1.60246), RayCare 5B SP3 (5.1.3.60023), or RayCare 6A (6.0.0.60553). The recall includes specific build numbers with unique identifiers.
Identify your software version by checking the build number in the product details.
No, this is a low-risk software issue that affects document visibility in specific scenarios. It does not pose a safety hazard.
The recall does not require immediate action. You can continue using the software but should check for document visibility issues in read-only states.
Check if your software version is RayCare 5B SP1 (5.1.1.60246), RayCare 5B SP3 (5.1.3.60023), or RayCare 6A (6.0.0.60553).
We’ve drafted a message you can send RaySearch Laboratories to request your refund or repair — edit it as you like.
Subject: Recall Z-0206-2024 — RaySearch Laboratories RaySearch Laboratories Hello, I own a RaySearch Laboratories that is covered by recall Z-0206-2024 from RaySearch Laboratories. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
