GE Healthcare recalls Centricity Universal Viewer software versions 6.0 SP0 through 6.0 SP7.1 due to potential image mixing from two patients in a single study. Affected units include specific model numbers and installation IDs.
GE HealthCare has become aware of an issue where images from two different patients may be contained in a single study, when stored in Centricity PACS-IW V3.7.x, Centricity PACS-IW with Universal Viewer V5.0 and Centricity Universal Viewer V6.0 with PACS-IW foundation.
GE Healthcare is recalling Centricity Universal Viewer software versions 6.0 SP0 through 6.0 SP7.1 and Radiological Image Processing System. This recall is due to a potential issue where images from two different patients could be stored in a single study, which may lead to incorrect patient identification.
The software issue can cause images from two different patients to be stored in a single study. This may lead to incorrect patient identification and potential misdiagnosis or treatment errors.
Healthcare facilities using Centricity Universal Viewer software versions 6.0 SP0 through 6.0 SP7.1 with specific model numbers and installation IDs. Medical staff and patients using these systems are most at risk.
Check for software versions 6.0 SP0 through 6.0 SP7.1 on Centricity Universal Viewer. Affected units have specific model numbers and installation IDs listed in the recall notice.
Verify the software version on your Centricity Universal Viewer. The affected versions are 6.0 SP0 through 6.0 SP7.1.
Images from two different patients may be stored in a single study, potentially causing incorrect patient identification.
Check the software version on your Centricity Universal Viewer. Affected versions are 6.0 SP0 through 6.0 SP7.1.
Yes, check your software version. If affected, contact GE Healthcare for guidance on next steps.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0140-2024 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-0140-2024 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
