GE Healthcare recalls Centricity Universal Viewer and Viewer 6.0 software versions 6.0 through 6.0 SP7.1 due to image acquisition failures and synchronization issues with the Centricity Enterprise Archive.
Image acquisition failures and synchronization failure with the Centricity Enterprise Archive
GE Healthcare is recalling Centricity Universal Viewer and Viewer 6.0 software versions 6.0 through 6.0 SP7.1. These devices can fail to properly display medical images, including mammograms, causing synchronization errors with the Centricity Enterprise Archive.
The software versions 6.0 through 6.0 SP7.1 can experience image acquisition failures and synchronization issues with the Centricity Enterprise Archive. This means medical images may not display correctly, potentially leading to errors in image interpretation.
Healthcare facilities and medical professionals using the Centricity Universal Viewer software versions 6.0 through 6.0 SP7.1 with specific model numbers listed in the recall notice. Patients using these systems for medical imaging may be affected.
Check if your Centricity Universal Viewer has model numbers 2090255-001, 2088026-723, 2102676-001, or 2104867-044. The software version should be 6.0 through 6.0 SP7.1.
Verify your software version is 6.0 through 6.0 SP7.1 by checking the device settings or documentation.
Install the latest software update from GE Healthcare to resolve the synchronization issues.
GE Healthcare is recalling Centricity Universal Viewer and Viewer 6.0 software versions 6.0 through 6.0 SP7.1 due to image acquisition failures and synchronization issues with the Centricity Enterprise Archive.
Check if your device has model numbers 2090255-001, 2088026-723, 2102676-001, or 2104867-044 with software versions 6.0 through 6.0 SP7.1.
Update your software to the latest version from GE Healthcare to fix the synchronization issues.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-2503-2021 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-2503-2021 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
