GE Healthcare recalls Centricity PACS-IW software versions with risk of mixing images from two patients in a single study. Affected units may need correction to prevent misdiagnosis.
GE HealthCare has become aware of an issue where images from two different patients may be contained in a single study, when stored in Centricity PACS-IW V3.7.x, Centricity PACS-IW with Universal Viewer V5.0 and Centricity Universal Viewer V6.0 with PACS-IW foundation.
GE Healthcare is recalling specific versions of Centricity PACS-IW software that could mix images from two different patients into one study. This risk may lead to misdiagnosis if not corrected.
The software may combine images from two different patients into a single study. This could cause misdiagnosis if healthcare providers mistakenly treat one patient's images as another's.
Healthcare facilities using the recalled Centricity PACS-IW software versions are most at risk. Patients using these systems could potentially receive incorrect diagnoses.
Check for the product names: Centricity PACS-IW with Universal Viewer, versions 5.0 SPx with PACS-IW foundation, or Radiological Image Processing System. The specific installation IDs listed in the recall notice indicate affected units.
Review your software version to see if it matches the recalled versions listed in the notice.
Reach out to GE Healthcare for guidance on correcting the issue if you have the affected software.
Centricity PACS-IW with Universal Viewer versions 5.0 SPx with PACS-IW foundation, and Radiological Image Processing System.
Check your installation ID against the list provided in the recall notice, which includes specific product identifiers.
The recall addresses a potential misdiagnosis risk, not physical injury. There is no mention of immediate safety hazards.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0139-2024 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-0139-2024 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
