Philips recalls DigitalDiagnost C90 Release 3 X-ray devices that may fall from ceiling suspension, risking injury. Affected units have model 712025 and serial numbers starting SN13000328.
Potential for units suspended on the ceiling to fail and fall.
Philips recalls certain DigitalDiagnost C90 Release 3 X-ray devices that could fall from ceiling mounts, potentially causing injury. Owners should check if their unit has model number 712025 and serial numbers starting with SN13000328.
The device may fail while suspended on the ceiling, leading to a fall. This could cause injury to people nearby if the unit drops.
Medical facilities using Philips DigitalDiagnost C90 Release 3 X-ray systems are most at risk, particularly those with units suspended on ceilings.
Check for model number 712025 and serial numbers starting with SN13000328. The product is used for digital radiographic imaging in medical settings.
Look for model number 712025 on the device.
Check if serial number starts with SN13000328.
The devices may fail while suspended on the ceiling and fall, potentially causing injury.
Check for model number 712025 and serial numbers starting with SN13000328.
The recall does not specify a remedy, so contact Philips for guidance.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0277-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-0277-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
