Philips recalls DigitalDiagnost C90 Release 3.1 X-ray systems that may fall from ceiling suspension, risking injury. Affected units have model 712026 and specific serial numbers.
Potential for units suspended on the ceiling to fail and fall.
Philips is recalling DigitalDiagnost C90 Release 3.1 X-ray systems that could fall from ceiling mounts, potentially causing injury. Owners should check their model and serial numbers to see if they are affected.
The X-ray system may detach from ceiling mounts and fall, which could cause injury to people nearby. This happens because the suspension mechanism might not hold securely under certain conditions.
X-ray system users and healthcare facilities that have the DigitalDiagnost C90 Release 3.1 model with serial numbers SN14000197 or SN14000260. Medical staff and patients using these systems are at risk if the unit fails to stay securely mounted.
Check for model number 712026 and serial numbers SN14000197 or SN14000260 on the device. These units were sold by Philips North America starting in 2022.
Look for model number 712026 and serial numbers SN14000197 or SN14000260 on the device.
The DigitalDiagnost C90 Release 3.1 X-ray system may fall from ceiling mounts, potentially causing injury.
Check for model number 712026 and serial numbers SN14000197 or SN14000260 on the device.
The recall does not specify a remedy, so contact Philips for further instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0278-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-0278-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
