Philips recalls DigitalDiagnost 4 Chest/Emergency X-ray systems that may fail and fall from ceilings, posing a fall hazard. Affected units have specific serial numbers and model numbers.
Potential for units suspended on the ceiling to fail and fall.
Philips is recalling DigitalDiagnost 4 Chest/Emergency X-ray systems that could fail and fall from ceilings. This poses a risk of injury if the unit falls on people or objects below.
The units are designed to be suspended on ceilings. If the mounting fails, the heavy X-ray system could fall and cause injury to people or objects below.
Healthcare facilities using these X-ray systems are most at risk. Patients and staff near ceiling-mounted units could be injured if the unit falls.
Check for model numbers 712029 or 712033. Look for serial numbers listed in the recall notice, such as SN19000272 or SN15000238.
Ensure the X-ray system is securely mounted to the ceiling and not hanging freely.
Reach out to Philips customer support for assistance with the recall.
Philips recalls these X-ray systems because they may fail and fall from ceilings, posing a fall hazard.
Check for model numbers 712029 or 712033 and serial numbers listed in the recall notice.
No, but you should check the mounting and contact Philips for guidance.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0272-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-0272-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
