Philips recalls specific oncology CT scanners with software version V4.8.0.10421 due to potential incorrect radiation therapy planning, which could lead to cancer growth or spread. Affected units have serial numbers listed in the recall notice.
For oncology users: If the user performed off-set reconstruction on CT device a shift could be observed on the contouring area of the primary and secondary images sets when using image fusion (on TPS) and incorrect coordinates may be sent to TPS system when using absolute patient marking. This may lead to incorrect radiation therapy planning and possible growth or spread of cancer due to incorrect early treatment regimen. For radiology users: If the user performed off-set reconstruction on CT devices, after multiple acquisitions, the Relate Position could be inaccurate. This could lead to incorrect diagnosis and treatment.
Philips is recalling certain oncology CT scanners with software version V4.8.0.10421. This software version may cause incorrect radiation therapy planning, potentially leading to cancer growth or spread if the patient's treatment is not properly adjusted.
The software issue causes shifts in image contours when using image fusion and absolute patient marking. This may send incorrect coordinates to the treatment planning system, leading to improper radiation therapy planning. For oncology users, this could cause cancer to grow or spread due to incorrect early treatment.
Oncology and radiology users who have the specific model with software version V4.8.0.10421 are affected. Patients receiving radiation therapy using this scanner could be at risk of incorrect treatment.
Check if your Philips Brilliance CT Big Bore Oncology scanner has software version V4.8.0.10421. The model number is 728243 and serial numbers are listed in the recall notice.
Verify your CT scanner's software version by checking the device settings or documentation.
Reach out to Philips customer support for assistance with the recall and potential remedies.
Software version V4.8.0.10421
Incorrect radiation therapy planning could lead to cancer growth or spread in oncology users.
Check for software version V4.8.0.10421 and model number 728243 with the serial numbers listed in the recall notice.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0294-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-0294-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
