Philips recalls Brilliance CT Big Bore scanners with software version V4.8.0.10421 (model 728244) due to potential incorrect radiation therapy planning causing cancer growth. Affected units may require software update.
For oncology users: If the user performed off-set reconstruction on CT device a shift could be observed on the contouring area of the primary and secondary images sets when using image fusion (on TPS) and incorrect coordinates may be sent to TPS system when using absolute patient marking. This may lead to incorrect radiation therapy planning and possible growth or spread of cancer due to incorrect early treatment regimen. For radiology users: If the user performed off-set reconstruction on CT devices, after multiple acquisitions, the Relate Position could be inaccurate. This could lead to incorrect diagnosis and treatment.
Philips is recalling certain Brilliance CT Big Bore scanners with software version V4.8.0.10421 that could cause incorrect radiation therapy planning. This might lead to cancer growth or spread if treatment is not properly adjusted. The recall affects medical facilities using these scanners for oncology and radiology.
For oncology users, incorrect image fusion during CT scans could cause shifts in cancer treatment planning coordinates. This might lead to improper radiation targeting and potential cancer growth. Radiology users may get inaccurate anatomical positioning after multiple scans, risking wrong diagnoses.
Medical facilities using Philips Brilliance CT Big Bore scanners for radiation oncology or radiology treatments are most at risk. Oncology users may face incorrect cancer treatment planning if the software issue occurs.
Check if your scanner has software version V4.8.0.10421 and model number 728244. The serial numbers listed in the recall include 760012, 7742, 75043, and other specific numbers.
Verify your scanner's software version is V4.8.0.10421 and model number 728244.
The recall affects software version V4.8.0.10421.
Check for software version V4.8.0.10421 and model number 728244, with serial numbers listed in the recall.
The recall does not specify a fix; the remedy is null in the official record.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0293-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-0293-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
