Philips recalls EPIQ 7G, 7C, 7W, 5G, 5W, CVx, and Elite ultrasound systems with software version 10.0 that may display delayed images instead of real-time. Affected units include specific model numbers and serial numbers. Consumers should contact Philips for details.
Their is the potential that diagnostic ultrasound systems operating with software version 10.0 may present a delayed image instead of a real time image.
Philips is recalling several ultrasound systems that may show delayed images instead of real-time images when using software version 10.0. This could affect medical imaging accuracy during procedures. Affected units have specific model numbers and serial numbers listed in the recall notice.
The ultrasound system may show delayed images instead of real-time images when using software version 10.0. This could lead to inaccurate medical imaging results during procedures, potentially affecting diagnosis and treatment decisions.
Medical professionals using Philips EPIQ ultrasound systems with software version 10.0 are most at risk. Patients receiving imaging may be affected if the system displays delayed images instead of real-time.
Check if your Philips EPIQ ultrasound system has model numbers 795200, 795201, 795202, 795204, 795206, 795231, or 795234 with software version 10.0. The recall includes specific serial numbers listed in the notice.
Verify your ultrasound system's software version. If it is version 10.0, it may be affected.
Reach out to Philips for specific instructions on whether your unit is affected and what to do next.
The recall is for ultrasound systems with software version 10.0 that may display delayed images instead of real-time images, which could affect medical imaging accuracy.
Check if your Philips EPIQ ultrasound system has model numbers 795200, 795201, 795202, 795204, 795206, 795231, or 795234 with software version 10.0. Specific serial numbers are listed in the recall notice.
Contact Philips directly for instructions on whether your unit is affected and what steps to take next.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0283-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-0283-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.