Lower riskMedical device recall · FDA · Published October 12, 2023
Change Healthcare Software Versions 14.0-14.2 May Not Update Records in External Apps
Change Healthcare recalls software versions 14.0, 14.1, and 14.2 for medical image management due to potential record update failures in external applications.
Change Healthcare has identified a software issue where Change Healthcare Radiology Solutions 14.0, 14.1, and 14.2 may not update records in external applications.
Change Healthcare is recalling software versions 14.0, 14.1, and 14.2 for medical image and information management. These versions may not update records properly in external applications, which could lead to data inconsistencies. Read more at govinfonow.com/recall/57085-change-healthcare-software-versions-14-0-14-2-may-not.
“Change Healthcare Software Versions 14.0-14.2 May Not Update Records in External Apps.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/57085-change-healthcare-software-versions-14-0-14-2-may-not. Based on FDA recall #Z-0237-2024 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-0237-2024%22&limit=1).
The FDA announced on Oct. 12, 2023, that Change Healthcare Canada Company is voluntarily recalling Change Healthcare Radiology Solutions software versions 14.0, 14.1, and 14.2 due to a hazard where records may not update in external applications. The agency issued recall number Z-0237-2024 for the medical image and information management software.
How to tell if you have it
Brand: Change Healthcare
Product: Change Healthcare Radiology Solutions, versions 14.0, 14.1, and 14.2
UDI/DI: 17540262030020
Quantity: 282 units
The hazard
According to the FDA, Change Healthcare identified a software issue in versions 14.0, 14.1, and 14.2 where the software may not update records in external applications.
Context
GovInfoNow's records show that CHANGE HEALTHCARE CANADA COMPANY has had 8 other recalls on record since Feb. 10, 2020. Other recent recalls of similar products include Change Healthcare Radiology Software Version 14.2.2 (Aug. 13, 2025), Change Healthcare Cardiology Software Update (May 22, 2025), and Change Healthcare Cardiology Hemo Software Recall (Aug. 21, 2024).
How to tell if you have this one
Check for software versions 14.0, 14.1, or 14.2 in medical image and information management software. The UDI/DI number 17540262030020 is associated with this recall.
Brand
Change Healthcare
Category
Medical device
Based on the official FDA remedy
What to do — step by step
Check Software Version
Identify your software version to see if it is 14.0, 14.1, or 14.2.
How this recall unfolded
Recall timeline
FDA published this recall 34 days after the firm started it.
1Firm started the recall
2FDA classified it Class II
3Published in FDA’s Enforcement Report
Dates from the agency record only; steps without a date are left out.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Official source: FDA Recall #Z-0237-2024 (October 12, 2023) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0237-2024 to see it in context.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.