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Lower risk Medical device recall · FDA · Published October 30, 2023

Kent Imaging Snapshot NIR REF KD204: Touchscreen Unresponsive Risk

Kent Imaging recalls Snapshot NIR REF KD204 devices with unresponsive touchscreens that may prevent viewing oxygenation images. Affected units have specific serial numbers and UDI-DI codes.

🇺🇸 FDA recall #Z-0789-2024Medical deviceKent Imaging ›
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Recalling firmKENT IMAGING, INC.Suite 300, 1210 8 Street SW · Calgary, Canada
✎ GovInfoNow plain-language explainer

Kent Imaging is recalling Snapshot NIR REF KD204 devices because their touchscreens may become unresponsive, preventing users from viewing oxygenation images. This could affect medical monitoring accuracy, especially for patients requiring continuous oxygen level tracking. Read more at govinfonow.com/recall/56993-kent-imaging-snapshot-nir-ref-kd204-touchscreen-unresponsive-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/56993-kent-imaging-snapshot-nir-ref-kd204-touchscreen-unresponsive-risk · Updated August 19, 2026 · FDA enforcement record: FDA #Z-0789-2024

Cite this page

“Kent Imaging Snapshot NIR REF KD204: Touchscreen Unresponsive Risk.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/56993-kent-imaging-snapshot-nir-ref-kd204-touchscreen-unresponsive-risk. Based on FDA recall #Z-0789-2024 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-0789-2024%22&limit=1).

The FDA announced on Oct. 30, 2023, that Kent Imaging is recalling the Snapshot NIR (REF: KD204) tissue oxygenation measurement system because its touchscreens may be unresponsive. This defect may prevent users from viewing necessary oxygenation images.

How to tell if you have it

  • Brand: Kent Imaging
  • Product: Snapshot NIR, REF: KD204
  • UDI-DI: B376KD2040
  • Serial Numbers: 204TUC1001 through 204TUC1015, 204TUC1024, 204TUC1025, 204TUC1026, 204TUC1028, 204TUC1029, 204TUC1033, 204TUC1036, 204TUC1038, 204TUC1040 through 204TUC1043
  • Units affected: 57

The hazard

The touchscreens on the Snapshot NIR devices may be unresponsive. According to the FDA, this issue may prevent the viewing of oxygenation images.

Context

GovInfoNow's records show Kent Imaging has one other recall on record since June 30, 2026, involving a battery charging issue with the SnapshotGLO Wound Imaging Device. Other recent recalls of similar products include the Philips MultiDiagnost Eleva (May 18, 2026), the Fresenius Kabi Ivenix Infusion Pump (May 6, 2026), and the Philips Brilliance CT 64 Medical Scanner (Aug. 7, 2026).

How to tell if you have this one

Check for the model 'Snapshot NIR REF KD204' with specific serial numbers listed in the recall notice or UDI-DI code B376KD2040.

  • Brand
    Kent Imaging
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Check Device Serial Number

    Look for the serial numbers listed in the recall notice: 204TUC1001 through 204TUC1043.

Where it went and when

Where it was distributed

Distributed nationwide and abroad; the notice names 12 states.

Alaska: nationwideAKMaine: nationwideMEVermont: nationwideVTNew Hampshire: nationwideNHWashington: nationwideWAIdaho: nationwideIDMontana: nationwideMTNorth Dakota: nationwideNDMinnesota: nationwideMNIllinois: named in the noticeILWisconsin: named in the noticeWIMichigan: nationwideMINew York: nationwideNYRhode Island: nationwideRIMassachusetts: nationwideMAOregon: named in the noticeORNevada: nationwideNVWyoming: nationwideWYSouth Dakota: nationwideSDIowa: named in the noticeIAIndiana: named in the noticeINOhio: named in the noticeOHPennsylvania: named in the noticePANew Jersey: nationwideNJConnecticut: nationwideCTCalifornia: named in the noticeCAUtah: nationwideUTColorado: named in the noticeCONebraska: nationwideNEMissouri: named in the noticeMOKentucky: nationwideKYWest Virginia: nationwideWVVirginia: nationwideVAMaryland: nationwideMDDelaware: nationwideDEArizona: named in the noticeAZNew Mexico: nationwideNMKansas: nationwideKSArkansas: nationwideARTennessee: nationwideTNNorth Carolina: nationwideNCSouth Carolina: nationwideSCDistrict of Columbia: nationwideDCOklahoma: nationwideOKLouisiana: nationwideLAMississippi: nationwideMSAlabama: nationwideALGeorgia: nationwideGAHawaii: nationwideHITexas: named in the noticeTXFlorida: nationwideFL

FDA distribution: “Worldwide - US Nationwide distribution in the states of IN, OH, TX, PA, WI, OR, CO, IL, MO, CA, AZ, IA and the countries of Malaysia.” States read from FDA’s own wording; “not listed” means the notice does not name it.

Named in the notice: Arizona, California, Colorado, Illinois, Indiana, Iowa, Missouri, Ohio, Oregon, Pennsylvania, Texas, Wisconsin.

Recall timeline

FDA published this recall 3 months after the firm started it.

1. Firm started the recall: Oct 30, 202312. FDA classified it Class II: Jan 25, 202423. Published in FDA’s Enforcement Report: Jan 31, 2024320232024
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-0789-2024 (October 30, 2023) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0789-2024 to see it in context.
  • Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA