Spot Satellite Communicator units with ESNs 0-2:2000000 to 0-2019999 may stop sending emergency messages. Consumers must stop using and return for free replacement.
The internal voltage regulator can stop working, resulting in the inability to transmit messages and tracking information in emergency situations.
Spot Satellite Communicators with specific electronic serial numbers (ESNs) can stop working in emergencies, preventing emergency messages from being sent. This recall affects users who rely on the device for location tracking during emergencies.
The internal voltage regulator can fail, causing the device to stop transmitting location and distress messages during emergencies. This means users may not be able to alert emergency services if needed.
Users of Spot Satellite Communicators with ESNs from 0-2000000 to 0-2019999 are affected. Those who use the device for emergency tracking are most at risk.
Check the label under the battery for an Electronic Serial Number (ESN) between 0-2000000 and 0-2019999. The device is black with the SPOT logo and 'DeLorme' on the front.
Immediately stop using the Spot Satellite Communicator if it has an ESN from 0-2000000 to 0-2019999.
Reach out to Spot LLC for a free replacement of the device.
Consumers should stop using the product immediately and contact Spot LLC for a free replacement.
Affected units have Electronic Serial Numbers (ESNs) from 0-2000000 to 0-2019999.
Look for an ESN label under the battery; if it falls within 0-2000000 to 0-2019999, the device is affected.
No, the DeLorme Earthmate PN-60w GPS is not subject to this recall.
We’ve drafted a message you can send Spot to request your refund or repair — edit it as you like.
Subject: Recall 847 — Spot Spot Satellite Communicator Hello, I own a Spot Satellite Communicator that is covered by recall 847 from Spot. The official recall notice states: Consumers should stop using the product immediately and contact Spot LLC for a free replacement. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
