Philips recalls Azurion 7 M20 FlexArm systems with specific Maquet Magnus Table software versions due to potential connectivity loss between components. Affected units have unique serial numbers and system codes.
Loss of connectivity between the FlexArm and the Table due to a software issue.
Philips is recalling Azurion 7 M20 FlexArm systems paired with Maquet Magnus Tables that have specific software versions. This recall is due to a software issue that could cause loss of connectivity between the FlexArm and Table, potentially disrupting medical procedures.
The software issue causes the FlexArm and Table to lose connectivity, which could interrupt medical procedures. This is a technical malfunction that might require reconfiguration but does not pose an immediate physical danger to users.
Healthcare facilities using the Azurion 7 M20 FlexArm system with Maquet Magnus Table software versions R2.x and 05.02.12 are most at risk. Medical staff and patients using these systems may experience temporary disruptions during procedures.
Check for system code 722079 or 722224, and serial numbers listed in the recall notice. The affected units have specific software versions: FlexArm R2.x and Maquet Magnus Table 05.02.12.
Verify the FlexArm software version is R2.x and the Maquet Magnus Table software version is 05.02.12.
No, the recall does not require immediate discontinuation. The software issue may cause temporary connectivity loss but does not pose a serious injury risk.
Check your system code (722079 or 722224) and serial numbers against the list provided in the recall notice.
The recall does not specify a remedy, so contact Philips directly for guidance on potential software updates or adjustments.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0860-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-0860-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
