Siemens recalls Artis zee and Q series fluoroscopy systems due to potential coolant failure causing system shutdowns and treatment delays. Affected models include Artis zee floor, ceiling, biplane, and Q series units with specific serial numbers.
Coolant level in the cooling circuit drops below a certain level, this may result in a situation in which the X-ray tube is no longer sufficiently cooled and the system will display the message TUBE HOT, have a break . the system cannot be operated normally, may result in a situation where it is necessary to cancel clinical treatment or to continue treatment on an alternative system
Siemens is recalling several models of Artis interventional fluoroscopy X-ray systems because coolant levels can drop too low, causing the system to shut down with a 'TUBE HOT' message. This may force doctors to cancel treatments or switch to other equipment, which could delay critical procedures.
The X-ray system's cooling circuit may become too hot if coolant levels drop below a safe threshold. This triggers a shutdown message ('TUBE HOT') and prevents normal operation, potentially requiring treatment to be canceled or moved to another system.
Healthcare facilities using Siemens Artis zee or Q series X-ray systems are most at risk. Patients receiving procedures that require these systems could face treatment delays if the equipment stops working unexpectedly.
Check for the model names: Artis zee floor, ceiling, biplane, multi-purpose, zeego, Q floor, ceiling, biplane, zeego, or Q.zen floor, ceiling, biplane. Look for specific serial numbers listed in the recall notice.
Look for the 'TUBE HOT' message on the system display to confirm if the cooling issue is active.
Reach out to Siemens Medical Solutions USA, Inc. for assistance with the recall process or to verify if your unit is affected.
The recall is due to a potential coolant level drop that can cause the X-ray system to shut down with a 'TUBE HOT' message, potentially requiring treatment cancellations or switching to alternative systems.
Affected models include Artis zee floor, ceiling, biplane, multi-purpose, zeego, Q floor, ceiling, biplane, zeego, and Q.zen floor, ceiling, biplane with specific serial numbers listed in the recall notice.
No, but if your system displays 'TUBE HOT', you should stop using it until the issue is resolved. The recall does not require immediate shutdown for all users.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1598-2024 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1598-2024 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
