Philips recalls specific APC UPS units for PIC iX systems that may shut down during patient monitoring, causing delays in detecting patient condition changes. Affected units have serial numbers with date codes prior to certain values.
Possible failure of Uninterruptable Power Supply (UPS) devices supporting the Patient Information Center (PIC) iX system, potential for the associated PIC iX system to shut down due to the lack of power. may lead to the delay in the detection of a change in a patient condition
Philips recalls APC UPS units for their PIC iX patient monitoring systems. If these units fail, the patient monitoring system could shut down, delaying detection of changes in a patient's condition.
The UPS units may fail, causing the patient monitoring system to shut down. This could delay detection of changes in a patient's condition, potentially leading to medical emergencies if not addressed promptly.
Healthcare facilities using Philips PIC iX patient monitoring systems with the recalled APC UPS units are most at risk. Patients in critical care settings may experience delays in detecting medical changes.
Check the serial number on the UPS unit. Affected units have serial numbers with date codes prior to specific values (e.g., 5S210408943 was made in week 04 of 2021). The model numbers are SCL500RM1U or SCL500RMI1U.
Look for the serial number on the UPS unit, which follows the format 5SYYWW123456 (e.g., 5S210408943).
Reach out to Philips customer support to confirm if your specific UPS unit is affected based on the serial number.
The recalled models are APC SCL500RM1U (serial numbers with date codes prior to 2237*) and SCL500RMI1U (serial numbers with date codes prior to 2241*).
Check the serial number format: it should start with 5S followed by the year, week, and numbers (e.g., 5S210408943). Affected units have date codes prior to specific values.
No, but you should check if your UPS is affected and contact Philips for guidance. The recall does not require immediate shutdown but requires verification.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1690-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1690-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
