Philips recalls its Spectral CT imaging system (model 728333) due to potential laser reflection causing misdiagnosis. Affected units have specific serial numbers. Contact Philips for details.
Potential for third party oncology marking laser to be reflected off the gantry cover surface, which can potentially lead to misdiagnosis and subsequent incorrect treatment.
Philips is recalling the Spectral CT imaging system's Oncology Essentials Package because a laser used in cancer treatment could reflect off the machine's cover, leading to incorrect diagnoses and treatments. This risk affects specific models and serial numbers.
The oncology laser used in cancer treatment can reflect off the machine's gantry cover. This reflection might cause the laser to hit a patient or medical staff, leading to misdiagnosis and incorrect cancer treatments.
Healthcare providers using the Spectral CT imaging system for oncology treatments are most at risk. Patients receiving cancer care with this equipment may also be affected.
Check for model number 728333 on the Spectral CT imaging system. Affected units have specific serial numbers: 10069, 10084, 10169, 10137, 10163, 10196, 10181, 10199, 10210, 10206, 10202, 10139.
Look for model number 728333 on the Spectral CT imaging system.
Reach out to Philips North America for specific guidance on affected units.
The hazard is that the oncology laser used in cancer treatment could reflect off the machine's gantry cover, leading to misdiagnosis and incorrect treatments.
Units with model number 728333 and specific serial numbers: 10069, 10084, 10169, 10137, 10163, 10196, 10181, 10199, 10210, 10206, 10202, 10139.
Check the model number and serial numbers. Contact Philips North America for specific instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1756-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1756-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
