Philips recalls Spectral CT and Spectral CT Plus models 728333, 728340, 728344 due to potential collision with operator or misdiagnosis risks during medical procedures.
Potential for a plan box not updated issue during Interventional procedure with Spectral CT that may lead to a collision with the operator or with the needle placed inside the patient, and an incorrect patient ID software issue that may lead to misdiagnosis.
Philips is recalling Spectral CT and Spectral CT Plus models 728333, 728340, and 728344 because they may cause collisions with medical staff or lead to incorrect patient diagnoses during procedures.
The equipment may have outdated plan box settings that cause it to collide with the operator or the needle inside the patient. Additionally, the patient ID software might misidentify patients, leading to incorrect diagnoses.
Medical professionals using these CT scanners for imaging procedures are most at risk, particularly during interventional procedures where the equipment is being used.
Check for model numbers 728333, 728340, or 728344 on the device. These models were sold with software version 5.0.X and serial numbers listed in the recall notice.
Identify the model number on your Spectral CT or Spectral CT Plus device to confirm if it's affected.
Reach out to Philips customer support for guidance on next steps if your device is affected.
Models 728333, 728340, and 728344 with software version 5.0.X and specific serial numbers listed in the recall notice.
The recall is due to potential collisions with medical staff or incorrect patient diagnoses during interventional procedures.
No, but you should check if your device is affected and contact Philips support for guidance.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0583-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-0583-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
