NRT X-RAY recalls Intelli-C right and left suspended tabletops with faulty motor control that may cause C-arm to move unexpectedly, risking injury to patient or operator during X-ray procedures.
X-ray system C-arm may experience uncontrolled motion if 1) AC motor controller firmware has a faulty setting, 2) the Motor/gear assembly is worn, 3) CAT movement is driven at maximum speed and angulated more than 75 deg. from vertical, and 4) the emergency stop or touch guard is activated during the breaking sequence, which could lead to the C-arm hitting the patient or operator.
“NRT X-RAY Intelli-C Tabletop Recall: Uncontrolled C-arm Motion Risk.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/55357-nrt-x-ray-intelli-c-tabletop-recall-uncontrolled-c-arm. Based on FDA recall #Z-1784-2024 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-1784-2024%22&limit=1).
The FDA announced on April 17, 2024, that NRT X-RAY A/S is recalling Intelli-C suspended tabletops due to a hazard of uncontrolled C-arm motion. This issue could cause the C-arm to strike patients or operators. Owners should contact the company for remedies.
How to tell if you have it
Brand: NRT X-RAY
Product: Intelli-C Right side suspended Tabletop, REF: 03400000
Product: Intelli-C Left side suspended Tabletop, REF: 03400010
Units affected: 35
The hazard
According to the FDA, the X-ray system C-arm may experience uncontrolled motion if specific conditions are met, such as faulty firmware settings or worn motor assemblies. This malfunction could lead to the C-arm hitting the patient or operator.
Context
GovInfoNow's records show NRT X-RAY A/S has two other recalls on record since January 21, 2022. On April 27, 2023, the company issued a recall for Intelli-C Left Tabletop units due to drive shaft break risk. Other recent recalls of similar products include Canon Alphenix INFX-8000C X-ray System Recall (December 19, 2025), Canon Alphenix INFX-8000H X-ray System Recall (December 19, 2025), and Canon Alphenix X-ray Systems Recall (August 4, 2026).
How to tell if you have this one
Check for the model names 'Intelli-C: Right side suspended Tabletop' (REF 03400000) or 'Left side suspended Tabletop' (REF 03400010). The serial numbers listed in the recall include specific codes like 627002, 639001, 647004, etc.
Brand
NRT X-RAY
Category
Medical device
Based on the official FDA remedy
What to do — step by step
Check Device Serial Numbers
Verify if your Intelli-C tabletop has serial numbers from the list provided in the recall notice.
Contact Manufacturer
Reach out to NRT X-RAY for guidance on next steps if your device is affected.
Where it went and when
Where it was distributed
Distributed nationwide; the notice names 16 states.
Named in the notice
Covered by “nationwide”
Not listed
FDA distribution: “US Nationwide distribution in the states of OH, NC, KY, SC, IA, MA, WA, WV, LA, NY, PA, HI, NV, WI, MN, MI.” States read from FDA’s own wording; “not listed” means the notice does not name it.
Named in the notice: Hawaii, Iowa, Kentucky, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Washington, West Virginia, Wisconsin.
Recall timeline
FDA published this recall 28 days after the firm started it.
1Firm started the recall
2FDA classified it Class II
3Published in FDA’s Enforcement Report
Dates from the agency record only; steps without a date are left out.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Official source: FDA Recall #Z-1784-2024 (April 17, 2024) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1784-2024 to see it in context.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.