Barco recalls specific MNA-420 ENC HDMI units with material number K9303311 due to potential HDMI channel inaccessibility when connected to certain SFP+ modules. Affected units may not function properly.
We have identified a potential issue with the SFP+ module supplied by Molex (Part Number: B620050) when connected to the ETH0 slot of either the MNA-6x0 ENC HDMI or MNA-4x0 ENC HDMI. In some instances, this connection may render the first HDMI channel inaccessible, making both the channel and the respective MNA ENC unit unusable. Additionally, readings from the module become unavailable when this issue arises. Similarly, when this Molex module is connected to the ETH0 slot of an MNA-620 ENC ANA, readings may also become inaccessible.
Barco is recalling specific MNA-420 ENC HDMI units with material number K9303311 because a faulty SFP+ module from Molex can cause the first HDMI channel to become inaccessible, making the unit unusable. This issue affects only certain serial numbers and does not pose a risk of injury.
The SFP+ module supplied by Molex (Part Number: B620050) can cause the first HDMI channel to become inaccessible when connected to the ETH0 slot of the MNA-420 or similar models. This makes the channel and the associated unit unusable, and readings from the module become unavailable.
Users of the specific MNA-420 ENC HDMI units with material number K9303311 and the listed serial numbers are affected. Most at risk are those who have these units and rely on the HDMI functionality.
Check if your MNA-420 ENC HDMI unit has material number K9303311 and one of the listed serial numbers. The recall covers specific units with these identifiers.
Verify your unit's material number and serial number against the list provided in the recall notice.
Barco identified a potential issue with the SFP+ module supplied by Molex (Part Number: B620050) when connected to the ETH0 slot of the MNA-420 ENC HDMI, which can cause the first HDMI channel to become inaccessible.
If your unit has material number K9303311 and one of the listed serial numbers, you should check the unit details to confirm if it is affected. No action is required if it is not on the list.
The recall does not mention any risk of injury; the issue is limited to HDMI functionality and does not pose a safety hazard.
We’ve drafted a message you can send Barco to request your refund or repair — edit it as you like.
Subject: Recall Z-2332-2024 — Barco Barco Hello, I own a Barco that is covered by recall Z-2332-2024 from Barco. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
