Philips recalls Ingenia 3.0T CX MRI scanners with specific model numbers due to a loose connection that could cause smoke or fire in hospital technical rooms.
The g-MDU (global Mains Distribution Unit) L3 terminal connection may become loose creating a hotspot that may cause smoke/fire to alarm in the hospital's technical room, resulting in Smoke and/or fire
Philips is recalling certain Ingenia 3.0T CX MRI scanners because a loose electrical connection might create a hotspot, potentially causing smoke or fire alarms in hospital technical rooms. This could lead to fire hazards in environments where these machines are used.
The g-MDU (global Mains Distribution Unit) L3 terminal connection may become loose over time, creating a hotspot that can trigger smoke or fire alarms in the hospital's technical room. This could lead to fire hazards if the hotspot ignites.
Hospital facilities using the recalled Ingenia 3.0T CX MRI scanners with model numbers 782105 or 781271 are most at risk. Patients and staff in hospitals with these machines could face fire hazards if the issue isn't addressed.
Check if your scanner has model numbers 782105 or 781271. The serial numbers listed in the recall include a long sequence of numbers starting with 78000.
Identify if your scanner has model numbers 782105 or 781271.
Reach out to Philips customer service for guidance on next steps.
Model numbers 782105 and 781271 are affected.
Yes, the loose connection could create a hotspot that may cause smoke or fire alarms in hospital technical rooms.
Check the model numbers on your scanner; affected units have model numbers 782105 or 781271.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1849-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1849-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
