Philips recalls Ingenia 3.0T MRI systems with specific model numbers and serials due to a loose g-MDU terminal connection that could cause smoke/fire alarms in hospital technical rooms.
The g-MDU (global Mains Distribution Unit) L3 terminal connection may become loose creating a hotspot that may cause smoke/fire to alarm in the hospital's technical room, resulting in Smoke and/or fire
Philips is recalling certain Ingenia 3.0T MRI systems because a loose electrical connection may create a hotspot, potentially causing smoke or fire alarms in hospital technical rooms. This could lead to disruptions in critical medical operations.
The g-MDU (global Mains Distribution Unit) L3 terminal connection may become loose over time, creating a hotspot that can trigger smoke or fire alarms in hospital technical rooms. This could disrupt critical medical operations but does not indicate immediate fire risk to patients or staff.
Hospital facilities using the recalled MRI systems are most at risk, particularly those with the specific model numbers and serial numbers listed in the recall notice.
Check if your MRI system has model numbers 782103, 781377, or 781342 with the listed serial numbers. The recall covers specific units identified by these numbers.
Verify your MRI system's model number and serial number against the list provided in the recall notice.
Reach out to Philips customer support for guidance on next steps if your system is affected.
The recall addresses potential smoke or fire alarms in hospital technical rooms, not direct patient safety risks.
Compare your model number (782103, 781377, or 781342) and serial number against the list provided in the recall notice.
No, but affected systems should be checked with Philips for guidance to prevent potential alarms in technical rooms.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1848-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1848-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
