Philips recalls certain Achieva 3.0T MRI scanners due to a potential loose connection that could cause smoke or fire alarms in hospital technical rooms. Affected models include serial numbers starting with 24079 and specific model numbers.
The g-MDU (global Mains Distribution Unit) L3 terminal connection may become loose creating a hotspot that may cause smoke/fire to alarm in the hospital's technical room, resulting in Smoke and/or fire
Philips is recalling specific Achieva 3.0T MRI scanners that may have a loose electrical connection in the global Mains Distribution Unit (g-MDU) L3 terminal. This could create a hotspot leading to smoke or fire alarms in hospital technical rooms, posing a fire risk in medical settings.
The g-MDU L3 terminal connection may become loose, creating a hotspot that can trigger smoke or fire alarms in hospital technical rooms. This could lead to false alarms or, in some cases, actual fire hazards if the connection fails completely.
Hospital facilities using the recalled Achieva 3.0T MRI scanners with specific model numbers and serial numbers listed in the recall notice are most at risk. Patients and staff in these facilities could be affected if the scanner malfunctions.
Check if your scanner has model numbers 781345, 781344, 781278, 781277, or 781177. Serial numbers starting with 24079 or the specific numbers listed in the recall notice also indicate affected units.
Verify your scanner's model number against the list: 781345, 781344, 781278, 781277, or 781177.
Reach out to Philips customer service for assistance with the recall process if you have an affected scanner.
The affected model numbers are 781345, 781344, 781278, 781277, and 781177.
Check your scanner's serial number against the list starting with 24079 or the specific numbers provided in the recall notice.
Contact Philips customer service to confirm if your scanner is affected and follow their instructions for the recall process.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1839-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1839-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
