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Use caution Medical device recall · FDA · Published May 13, 2024

Roche Accu-Chek Guide (SC) Kit: Incorrect Glucose Units May Cause Health Risks

Roche recalls Accu-Chek Guide (SC) Kit due to potential incorrect glucose unit display (mmol/L instead of mg/dL), risking mismanagement of diabetes and health complications.

🇺🇸 FDA recall #Z-2174-2024Medical deviceRoche ›
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Recalling firmRoche Diabetes Care, Inc.9115 Hague Rd · Indianapolis, IN 46256-1025
✎ GovInfoNow plain-language explainer

Roche is recalling Accu-Chek Guide (SC) glucose meters that may show glucose levels in millimoles per liter (mmol/L) instead of milligrams per deciliter (mg/dL). This error could lead to dangerous misinterpretation of blood sugar levels, potentially causing severe health issues like hyperglycemia and long-term diabetes complications. Read more at govinfonow.com/recall/55127-roche-accu-chek-guide-sc-kit-incorrect-glucose-units-may.

Source Summary by GovInfoNow · govinfonow.com/recall/55127-roche-accu-chek-guide-sc-kit-incorrect-glucose-units-may · Updated August 19, 2026 · FDA enforcement record: FDA #Z-2174-2024

Cite this page

“Roche Accu-Chek Guide (SC) Kit: Incorrect Glucose Units May Cause Health Risks.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/55127-roche-accu-chek-guide-sc-kit-incorrect-glucose-units-may. Based on FDA recall #Z-2174-2024 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2174-2024%22&limit=1).

The FDA announced on May 13, 2024, that Roche Diabetes Care, Inc. is recalling Accu-Chek Guide (SC) Kits because the meters may display incorrect measurement units. This error can lead to misinterpretation of blood glucose levels and inappropriate treatment decisions.

How to tell if you have it

  • Accu-Chek Guide (SC) Kit
  • UPC: 00365702729100
  • REF Number: 08453071001
  • Serial Numbers: US: 92339920445, 92340117408, 92339920116, 92339955415, 92340120006, 92339094787, 92340116052, 92340120057, 92339744998; Canada: 93040305146

The hazard

The meters may show an incorrect measurement unit (mmol/L rather than mg/dL), resulting in a reading approximately 18 times lower than the actual blood glucose. This can cause errors in interpreting results, leading to inappropriate rescue therapy for presumed hypoglycemia or unrecognized hyperglycemia. The issue was identified through three initial consumer complaints reporting the incorrect unit of measure.

Context

GovInfoNow's records show Roche Diabetes Care, Inc. has issued nine other recalls since June 8, 2017. Previous recalls include software version mismatches reported on March 9, 2022, and inaccurate glucose results linked to damaged test strips on July 28, 2021. Other recent recalls of similar products include the Abbott Diabetes Care FreeStyle Libre 3 Plus Sensor Recall (Nov. 24, 2025) and the Nova Biomedical StatStrip Glucose Meter Software Issue (July 29, 2026).

How to tell if you have this one

Check the serial numbers on the product: US serial numbers include 92339920445, 92340117408, 92339920116, 92339955415, 92340120006, 92339094787, 92340116052, 92340120057, 92339744998. Canada serial numbers include 93040305146.

  • Brand
    Roche
  • Product
    Accu-Chek Guide (SC) Kit
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Check Serial Numbers

    Look for US serial numbers starting with 92339920445, 92340117408, 92339920116, 92339955415, 92340120006, 92339094787, 92340116052, 92340120057, 92339744998 or Canada serial number 93040305146.

Where it went and when

Where it was distributed

Distributed nationwide, and outside the U.S.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

FDA distribution: “Nationwide and Worldwide” States read from FDA’s own wording; “not listed” means the notice does not name it.

Distributed nationwide, and outside the U.S.

Recall timeline

FDA published this recall 51 days after the firm started it.

1. Firm started the recall: May 13, 202412. FDA classified it Class II: Jun 21, 202423. Published in FDA’s Enforcement Report: Jul 3, 202432024
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-2174-2024 (May 13, 2024) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2174-2024 to see it in context.
  • Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA