The FDA announced on May 13, 2024, that Roche Diabetes Care, Inc. is recalling Accu-Chek Guide (SC) Kits because the meters may display incorrect measurement units. This error can lead to misinterpretation of blood glucose levels and inappropriate treatment decisions.
How to tell if you have it
- Accu-Chek Guide (SC) Kit
- UPC: 00365702729100
- REF Number: 08453071001
- Serial Numbers: US: 92339920445, 92340117408, 92339920116, 92339955415, 92340120006, 92339094787, 92340116052, 92340120057, 92339744998; Canada: 93040305146
The hazard
The meters may show an incorrect measurement unit (mmol/L rather than mg/dL), resulting in a reading approximately 18 times lower than the actual blood glucose. This can cause errors in interpreting results, leading to inappropriate rescue therapy for presumed hypoglycemia or unrecognized hyperglycemia. The issue was identified through three initial consumer complaints reporting the incorrect unit of measure.
Context
GovInfoNow's records show Roche Diabetes Care, Inc. has issued nine other recalls since June 8, 2017. Previous recalls include software version mismatches reported on March 9, 2022, and inaccurate glucose results linked to damaged test strips on July 28, 2021. Other recent recalls of similar products include the Abbott Diabetes Care FreeStyle Libre 3 Plus Sensor Recall (Nov. 24, 2025) and the Nova Biomedical StatStrip Glucose Meter Software Issue (July 29, 2026).