CareFusion recalls BD PYXIS MEDBANK TWR software version 3.9.1.9 where restock labels may show wrong medication bins. Affected units have specific serial numbers and UDI codes.
Due to software issue, there is a potential when a restock label is printed for a medication stored in automated dispensing cabinets, that the incorrect bin for the medication is printed on the label.
CareFusion is recalling BD PYXIS MEDBANK TWR units with software version 3.9.1.9 because restock labels might print the wrong medication bin. This could lead to incorrect medication dispensing if the label is used.
The software issue causes restock labels to print incorrect medication bins. This could lead to medications being dispensed to the wrong location, potentially causing errors in medication handling.
Healthcare facilities using BD PYXIS MEDBANK TWR units with software version 3.9.1.9 are most at risk. Staff handling medication labels could be affected if the wrong bin is used.
Check for the model number CR-4HH-5FM-P and software version 3.9.1.9. Affected units have UDI: 10885403512568 and serial number 15639711.
Verify the software version on your BD PYXIS MEDBANK TWR unit. If it is 3.9.1.9, it may be affected.
The recall is for a potential labeling error that could lead to incorrect medication dispensing, but it does not pose an immediate risk of injury.
Check for the model number CR-4HH-5FM-P and software version 3.9.1.9. Affected units have UDI: 10885403512568 and serial number 15639711.
The recall does not specify a remedy, so contact CareFusion for guidance on next steps.
We’ve drafted a message you can send CareFusion to request your refund or repair — edit it as you like.
Subject: Recall Z-2496-2024 — CareFusion CareFusion Hello, I own a CareFusion that is covered by recall Z-2496-2024 from CareFusion. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.