CareFusion recalls BD PYXIS MEDBANK TWR software version 3.9.1.9 for potential incorrect medication bin labeling during restocking. Affected units may need software update to prevent errors.
Due to software issue, there is a potential when a restock label is printed for a medication stored in automated dispensing cabinets, that the incorrect bin for the medication is printed on the label.
CareFusion recalls BD PYXIS MEDBANK TWR units with software version 3.9.1.9 because printing restock labels could show the wrong medication bin. This risk could lead to medication errors if the wrong bin is used.
The software issue causes restock labels for medications in automated dispensing cabinets to print the incorrect bin location. This could lead to the wrong medication being dispensed if staff follow the label.
Healthcare facilities using BD PYXIS MEDBANK TWR units with software version 3.9.1.9 are most at risk. Staff handling medication restocking may encounter labeling errors.
Check for BD PYXIS MEDBANK TWR units with serial numbers listed in the recall notice (16210468 to 16173241) and software version 3.9.1.9.
Verify the software version on your BD PYXIS MEDBANK TWR unit; if it is 3.9.1.9, it is affected.
The recall addresses a potential labeling error during restocking, but it does not indicate immediate risk of injury or serious harm. The hazard is low risk.
Check for BD PYXIS MEDBANK TWR units with serial numbers listed in the recall notice (16210468 to 16173241) and software version 3.9.1.9.
The recall does not specify a remedy, so contact CareFusion for guidance on updating the software to prevent labeling errors.
We’ve drafted a message you can send CareFusion to request your refund or repair — edit it as you like.
Subject: Recall Z-2503-2024 — CareFusion CareFusion Hello, I own a CareFusion that is covered by recall Z-2503-2024 from CareFusion. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.