CareFusion recalls BD PYXIS MEDBANK TWR software version 3.9.1.9 for potential incorrect medication bin labeling during restock. Affected units have specific serial numbers and model codes.
Due to software issue, there is a potential when a restock label is printed for a medication stored in automated dispensing cabinets, that the incorrect bin for the medication is printed on the label.
CareFusion is recalling BD PYXIS MEDBANK TWR units with software version 3.9.1.9 because they may print the wrong medication bin when restocking. This could lead to medication errors if the wrong storage location is used.
The software issue causes restock labels for medications in automated dispensing cabinets to show the incorrect storage bin. This could result in medications being placed in the wrong location, potentially causing medication errors.
Healthcare facilities using BD PYXIS MEDBANK TWR units with software version 3.9.1.9 are likely affected. Staff handling medication restocking are at most risk.
Check for the model code CR-6HH-4FM-P and software version 3.9.1.9. Affected units have specific serial numbers listed in the recall notice.
Verify the software version on your BD PYXIS MEDBANK TWR unit; affected units have version 3.9.1.9.
The recalled software version is 3.9.1.9.
Check for the model code CR-6HH-4FM-P and software version 3.9.1.9. Affected units have specific serial numbers listed in the recall notice.
The recall record does not specify a remedy.
We’ve drafted a message you can send CareFusion to request your refund or repair — edit it as you like.
Subject: Recall Z-2499-2024 — CareFusion CareFusion Hello, I own a CareFusion that is covered by recall Z-2499-2024 from CareFusion. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.