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Lower risk Medical device recall · FDA · Published July 23, 2024

GE Healthcare Centricity Universal Viewer Zero Footprint Client v6.0 SP9.x/SP10.x

GE Healthcare recalls Centricity Universal Viewer Zero Footprint Client versions v6.0 SP9.x and SP10.x where addended reports aren't shown by default when created on the same day as original reports but at different times, in IE10, IE11, and Firefox.

🇺🇸 FDA recall #Z-3160-2024Medical deviceGE Healthcare ›
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Recalling firmGE Healthcare500 W Monroe St · Chicago, IL 60661-3671
✎ GovInfoNow plain-language explainer

What happened, in plain English

GE Healthcare is recalling Centricity Universal Viewer Zero Footprint Client versions v6.0 SP9.x and SP10.x. These versions don't show addended reports by default when they're created on the same day as the original report but at a different time. This issue only affects users of Internet Explorer 10, 11, and Firefox. Read more at govinfonow.com/recall/54579-ge-healthcare-centricity-universal-viewer-zero-footprint-client-v6-0.

Source Summary by GovInfoNow · govinfonow.com/recall/54579-ge-healthcare-centricity-universal-viewer-zero-footprint-client-v6-0 · Updated August 19, 2026 · FDA enforcement record: FDA #Z-3160-2024

Cite this page

“GE Healthcare Centricity Universal Viewer Zero Footprint Client v6.0 SP9.x/SP10.x.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/54579-ge-healthcare-centricity-universal-viewer-zero-footprint-client-v6-0. Based on FDA recall #Z-3160-2024 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-3160-2024%22&limit=1).

Why it’s dangerous

The issue occurs when an addendum report is created on the same day as the original report but at a different time. In Internet Explorer 10, 11, and Firefox, the addendum report isn't shown by default. This could lead to missing critical imaging data in the workflow.

Who’s affected

Users of GE Healthcare Centricity Universal Viewer Zero Footprint Client versions v6.0 SP9.x and SP10.x who access the system through Internet Explorer 10, 11, or Firefox. Medical imaging professionals using this software are most at risk.

How to tell if you have this one

Check if your Centricity Universal Viewer Zero Footprint Client version is v6.0 SP9.x or SP10.x. The model numbers include a) 2110344-008 through j) 2110344-032. This applies to users of Internet Explorer 10, 11, or Firefox.

  • Brand
    GE Healthcare
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Check Software Version

    Verify your Centricity Universal Viewer Zero Footprint Client version is v6.0 SP9.x or SP10.x by checking the installed product ID numbers listed in the recall notice.

  2. Update Software

    Update to a newer version of the software that resolves this issue, as the recall includes specific model numbers and versions.

How this recall unfolded

Recall timeline

FDA published this recall 2 months after the firm started it.

1. Firm started the recall: Jul 23, 202412. FDA classified it Class II: Sep 17, 202423. Published in FDA’s Enforcement Report: Sep 25, 202432024
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-3160-2024 (July 23, 2024) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-3160-2024 to see it in context.
  • Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA