Intuitive Surgical da Vinci 5 Console Motor Connector Recall: Ergonomics Error May Delay
Intuitive Surgical recalls da Vinci 5 surgeon console column motor connectors with serial numbers listed. Partially damaged connectors cause ergonomics errors that may delay or abort surgery until replaced.
Use caution until it’s fixed
Surgical system Error 23062 due to connector1) Partially damaged "Potential problem with ergonomics: Disable - Retry " or 2) Failed "Disable Ergonomics: Viewer, headrest, armrest, and pedal tray position cannot be adjusted until da Vinci is restarted. Contact Technical Support to report the issue: Cancel-Disable" ergonomics locked until motor replaced; may lead to delay/aborted/alternate procedure
Contact the company
What happened, in plain English
Intuitive Surgical is recalling specific da Vinci 5 surgical console column motor connectors. These parts can cause the system to lock ergonomics settings, potentially delaying or aborting surgery until a replacement is made. Read more at govinfonow.com/recall/54184-intuitive-surgical-da-vinci-5-console-motor-connector-recall-ergonomics.
Source Summary by GovInfoNow · govinfonow.com/recall/54184-intuitive-surgical-da-vinci-5-console-motor-connector-recall-ergonomics · Updated August 19, 2026 · FDA enforcement record: FDA #Z-0964-2026
Cite this page
“Intuitive Surgical da Vinci 5 Console Motor Connector Recall: Ergonomics Error May Delay.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/54184-intuitive-surgical-da-vinci-5-console-motor-connector-recall-ergonomics. Based on FDA recall #Z-0964-2026 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-0964-2026%22&limit=1).
Why it’s dangerous
The motor connector can become partially damaged, causing the surgical system to lock ergonomics settings. This may prevent adjusting the surgeon's console until the system is restarted, potentially delaying or aborting surgery.
Who’s affected
Surgeons using the da Vinci 5 surgical system with the recalled motor connectors (serial numbers listed) are affected. The risk is highest for medical professionals operating during procedures.
How to tell if you have this one
Check if your da Vinci 5 console has the serial numbers listed in the recall notice. The part number is 380730-40. The system may show error code 23062 when the issue occurs.
- Brand
Intuitive Surgical- Category
Medical device
What to do — step by step
Check System Status
Look for error code 23062 on the surgical console if the motor connector is faulty.
Contact Technical Support
Report the error to Intuitive Surgical's technical support to get guidance on next steps.
Where it went and when
Where it was distributed
Distributed nationwide; the notice names 30 states.
FDA distribution: “US Nationwide distribution in the states of MN, FL, CO, CA, NC, KS, TX, SC, WV, LA, OH, NY, NH, GA, KY, OK, NJ, MA, OR, PA, NM, AZ, TN, ND, IL, AR, WA, IN, VA, CT.” States read from FDA’s own wording; “not listed” means the notice does not name it.
Named in the notice: Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Minnesota, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, West Virginia.
Recall timeline
FDA published this recall 16 months after the firm started it.
- Firm started the recall
- FDA classified it Class II
- Published in FDA’s Enforcement Report
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: FDA Recall #Z-0964-2026 (August 21, 2024) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0964-2026 to see it in context.
- Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.