Use cautionMedical device recall · FDA · Published August 22, 2024
Philips Azurion 7 M20/5 M20/7 B20 Models: Cable Hose May Detach, Risk of Injury
Philips recalls Azurion 7 M20, 5 M20, and 7 B20 models due to potential cable hose detachment from broken plastic or bolts, which could cause parts to fall and injure users.
Potential Detachment of the Cable Hose Carrier (due to broken plastic and/or bolts) which May Result in Parts Falling and/or Part of the Cable Hose Dropping, and result in injury.
Take action
Contact the company
📍Recalling firmPHILIPS MEDICAL SYSTEMS NEDERLAND B.V.Veenpluis 4-6 · Best, Netherlands
✎ GovInfoNow plain-language explainer
Philips is recalling several Azurion 7 and 5 models because a cable hose carrier could detach due to broken plastic or bolts. This might cause parts to fall and cause injury. Affected users should check their product details and take action if needed. Read more at govinfonow.com/recall/54177-philips-azurion-7-m20-5-m20-7-b20-models-cable.
“Philips Azurion 7 M20/5 M20/7 B20 Models: Cable Hose May Detach, Risk of Injury.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/54177-philips-azurion-7-m20-5-m20-7-b20-models-cable. Based on FDA recall #Z-3165-2024 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-3165-2024%22&limit=1).
The FDA announced on Aug. 22, 2024, that Philips Medical Systems Nederland B.V. is recalling Azurion imaging systems due to a potential detachment of the cable hose carrier. This defect may result in parts falling and causing injury.
How to tell if you have it
Brand: Philips
Product: Azurion 7 M20 (System Code Name: 722282)
Product: Azurion 5 M20 (System Code Name: 722281)
Product: Azurion 7 B20 (System Code Name: 722236)
Product: Azurion 7 B12 (System Code Name: 722235)
Product: Azurion 7 M20 (System Code Name: 722234)
Product: Azurion 7 M12 (System Code Name: 722233)
Product: Azurion 5 M20 (System Code Name: 722228)
Product: Azurion 5 M12 (System Code Name: 722227)
Product: Azurion 7 B20 (System Code Name: 722226)
Product: Azurion 7 B12 (System Code Name: 722225)
Product: Azurion 7 M20 (System Code Name: 722224)
Product: Azurion 7 M12 (System Code Name: 722223)
Product: Azurion 3 M15 (System Code Name: 722222)
Product: Azurion 3 M12 (System Code Name: 722221)
Product: Azurion 7 M20 (System Code Name: 722079)
Product: Azurion 7 M12 (System Code Name: 722078)
Product: Azurion 7 B20 (System Code Name: 722068)
Product: Azurion 7 B12 (System Code Name: 722067)
Product: Azurion 3 M15 (System Code Name: 722064)
Product: Azurion 3 M12 (System Code Name: 722063)
UPC: 00884838085251
UPC: 00884838085268
UPC: 00884838085275
UPC: 00884838085282
UPC: 00884838085350
UPC: 00884838085367
UPC: 00884838099203
UPC: 00884838099210
UPC: 00884838099227
UPC: 00884838099234
UPC: 00884838099241
UPC: 00884838099258
UPC: 00884838099265
UPC: 00884838099272
UPC: 00884838110564
The hazard
The recall involves a potential detachment of the cable hose carrier caused by broken plastic and/or bolts. This failure may result in parts falling or part of the cable hose dropping, which could lead to injury.
Context
GovInfoNow's records show Philips Medical Systems Nederland B.V. has issued 58 other recalls since May 26, 2021. Recent recalls include two on July 16, 2026, for Philips Azurion systems regarding potential image quality degradation and loss of geometry movements, and one on June 29, 2026, for a firmware issue leading to loss of geometry movements. Other recent recalls of similar products include the Philips CT 5300 Software Version 4.5-5.1 Recall (Oct. 29, 2025), the Draeger ErgoStar CM 60 Airway Connector Recall (Nov. 10, 2025), and the Genesis Screw-In Anchor Recall (Dec. 17, 2025).
How to tell if you have this one
Check for model numbers: Azurion 7 M20, Azurion 5 M20, or Azurion 7 B20. These models were sold with specific serial numbers listed in the recall notice.
FDA lists each product line separately under one recall event. Check your product description, lot or code numbers against each row. Every row shares the hazard and remedy on this page.
Classification
Class II
Status
Ongoing
Distribution
Nationwide, Canada and Worldwide: Albania Algeria Argentina Armenia Australia Austria Azerbaijan Bahrain Bangladesh Belarus Belgium Bolivia Bosnia and Herzegovina Brazil Brunei Darussalam Bulgaria Cambodia Cayman Islands Chile China Colombia Costa Rica C¿te D'Ivoire Croatia Cuba Curacao Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt Estonia Ethiopia Fiji Finland France French Polynesia Georgia Germany Ghana Gibraltar Greece Guadeloupe Guinea Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Korea, Republic of Kosovo Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Libya Lithuania Macao Macedonia Malaysia Maldives Malta Martinique Mauritania Mauritius Mexico Mongolia Morocco Myanmar Nepal Netherlands New Caledonia New Zealand Nicaragua Norway Oman Pakistan Palestine, State of Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar R¿union Romania Russian Federation Saudi Arabia Senegal Serbia Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sudan Sweden Switzerland Syrian Arab Republic Taiwan Tanzania Thailand Trinidad and Tobago Tunisia Turkey Turkmenistan Ukraine United Arab Emirates United Kingdom Uruguay Uzbekistan Venezuela Viet Nam Virgin Islands (U.S.) Yemen
System Name: 722059 Allura Xper FD20/15 OR Table 722058 Allura Xper FD20/15 722039 Allura Xper FD20/20 OR Table 722038 Allura Xper FD20/20 722035 Allura Xper FD20 OR Table 722029 Allura Xper FD20/10 722028 Allura Xper FD20 722027 Allura Xper FD10/10 722026 Allura Xper FD10 722025 Allura Xper FD20 Biplane OR Table 722023 Allura Xper FD20 OR Table 722020 Allura Xper FD20 Biplane OR Table 722015 Allura Xper FD20 OR Table 722013 Allura Xper FD20 Biplane 722012 Allura Xper FD20 722011 Allura Xper FD10/10 722010 Allura Xper FD10 722008 Allura Xper FD20 Biplane 722006 Allura Xper FD20 722005 Allura Xper FD10/10 722003 Allura Xper FD10 722002 Allura Xper FD10F 722001 Allura Xper FD10C; Model Product UDI-DI: 722059 Allura Xper FD20/15 OR Table (01)00884838059122(21) 722058 Allura Xper FD20/15 (01)00884838059115(21) 722039 Allura Xper FD20/20 OR Table - 722038 Allura Xper FD20/20 (01)00884838054226(21) 722035 Allura Xper FD20 OR Table (01)00884838054240(21) 722029 Allura Xper FD20/10 (01)00884838054219(21) 722028 Allura Xper FD20 (01)00884838054202(21) 722027 Allura Xper FD10/10 (01)00884838054196(21) 722026 Allura Xper FD10 (01)00884838054189(21) 722025 Allura Xper FD20 Biplane OR Table - 722023 Allura Xper FD20 OR Table - 722020 Allura Xper FD20 Biplane OR Table - 722015 Allura Xper FD20 OR Table - 722013 Allura Xper FD20 Biplane (01)00884838059061(21) 722012 Allura Xper FD20 (01)00884838059054(21) 722011 Allura Xper FD10/10 - 722010 Allura Xper FD10 (01)00884838059030(21) 722008 Allura Xper FD20 Biplane - 722006 Allura Xper FD20 (01)00884838055513(21) 722005 Allura Xper FD10/10 (01)00884838080805(10) 722003 Allura Xper FD10 (01)00884838059191(10) 722002 Allura Xper FD10F - 722001 Allura Xper FD10C - All Serial Numbers
9318 units
Z-3167-2024
System Name: 722044 INTEGRIS Allura 15-12 (biplane) 722030 Integris CV Cesar-Powerpack-Visub-Nicol 722021 INTEGRIS Allura 9 (biplane) 722018 Integris Allura 9 722017 Integris H5000 F / Allura 9F 722016 Integris H5000 C / Allura 9C; Model Product UDI-DI: N/A 722044 INTEGRIS Allura 15-12 (biplane) 722030 Integris CV Cesar-Powerpack-Visub-Nicol 722021 INTEGRIS Allura 9 (biplane) 722018 Integris Allura 9 722017 Integris H5000 F / Allura 9F 722016 Integris H5000 C / Allura 9C All serial numbers
250 units
Z-3168-2024
System Name: 708038 MultiDiagnost Eleva with Flat Detector 708037 MultiDiagnost Eleva with Flat Detector 708036 MultiDiagnost Eleva 708034 MultiDiagnost Eleva with Flat Detector 708032 MultiDiagnost Eleva; Model Product UDI-DI: N/A 708038 MultiDiagnost Eleva with Flat Detector 708037 MultiDiagnost Eleva with Flat Detector 708036 MultiDiagnost Eleva 708034 MultiDiagnost Eleva with Flat Detector 708032 MultiDiagnost Eleva All serial numbers
109 units
Based on the official FDA remedy
What to do — step by step
Check Product Model
Identify your model by checking the product label for Azurion 7 M20, Azurion 5 M20, or Azurion 7 B20.
Contact Philips Support
Reach out to Philips customer support for assistance with the recall and next steps.
Where it went and when
Where it was distributed
Distributed nationwide, and outside the U.S.
Nationwide
Not listed
FDA distribution: “Nationwide, Canada and Worldwide: Albania Algeria Argentina Armenia Australia Austria Azerbaijan Bahrain Bangladesh Belarus Belgium Bolivia Bosnia and Herzegovina Brazil Brunei Darussalam Bulgaria Cambodia Cayman Islands Chile China…” States read from FDA’s own wording; “not listed” means the notice does not name it.
Distributed nationwide, and outside the U.S.
Recall timeline
FDA published this recall 34 days after the firm started it.
1Firm started the recall
2FDA classified it Class II
3Published in FDA’s Enforcement Report
Dates from the agency record only; steps without a date are left out.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Official source: FDA Recall #Z-3165-2024 (August 22, 2024) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-3165-2024 to see it in context.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.