GE Healthcare recalls Centricity Universal Viewer Zero Footprint Client v6.0 SP11.x where reports aren't shown by default when multiple DICOM structured reports exist in different series.
GE HealthCare has become aware of an issue in Centricity Universal Viewer Zero Footprint Client (ZFP) version v6.0 SP11.x where the latest report is not shown by default to the user. The issue may occur when a study has multiple DICOM structured reports (i.e. preliminary, final, and/or addendum) stored in different series.
GE Healthcare is recalling certain versions of their Centricity Universal Viewer Zero Footprint Client software (v6.0 SP11.x) because it doesn't display all reports by default when multiple DICOM structured reports are stored in different series. This could lead to missing reports in medical imaging systems.
The software fails to show all reports by default when multiple DICOM structured reports (like preliminary, final, and addendum reports) are stored in different series within a single study. This could cause healthcare providers to miss important reports during patient imaging reviews.
Healthcare facilities using GE Healthcare Centricity Universal Viewer Zero Footprint Client software version v6.0 SP11.x with the listed model numbers are affected. Medical staff using this software for imaging reports are most at risk.
Check if your software version is v6.0 SP11.x with any of the listed model numbers (2089507-120 through 2089507-154) or the specific product IDs provided in the recall notice.
Verify your software version is v6.0 SP11.x with any of the listed model numbers (2089507-120 through 2089507-154) or the specific product IDs provided in the recall notice.
No, this recall is for a software issue that doesn't cause physical harm but could lead to missing reports. The hazard is low risk.
Check if your software version is v6.0 SP11.x with any of the listed model numbers (2089507-120 through 2089507-154) or the specific product IDs provided in the recall notice.
Yes, check your software version. If you have the recalled version, contact GE Healthcare for guidance on updating to a fixed version.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0039-2025 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-0039-2025 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
