Hillrom recalls Centrella Smart+ hospital beds with specific product codes due to potential interface failure with nurse call systems, risking missed alerts. Affected units may need verification.
The beds have a potential for an interface issue with the Rauland Responder 5 Nurse Call System where the bed exit system will alert at the bed, but may fail to send a remote alert through the nurse call system.
Hillrom is recalling certain Centrella Smart+ hospital beds that may fail to send remote alerts to nurse call systems when the bed exit system triggers. This could lead to missed alerts if the bed is used in a hospital setting.
The beds may alert the nurse when the bed exit system is activated but fail to send a remote alert through the Rauland Responder 5 Nurse Call System. This could result in delayed response to patient needs if the nurse is not notified.
Healthcare facilities using the affected Centrella Smart+ hospital beds are most at risk, as the interface issue could prevent nurse call alerts from reaching the nursing staff.
Check for product codes listed in the recall notice (e.g., P7900B000001, P7900B100010) or serial numbers with software version 1.27.000. The recall includes specific UDI-DI numbers for both product types.
Verify your bed's product code against the list of affected codes provided in the recall notice.
Reach out to Hillrom directly for assistance with verification or potential remedies.
The recall includes Centrella Smart+ hospital beds with product codes starting with P7900B or P7900A, specifically listed in the notice (e.g., P7900B000001, P7900B100010).
The recall notice does not specify a remedy, so affected users should contact Hillrom directly for guidance.
Check your bed's product code against the list of affected codes or verify the software version (1.27.000) and UDI-DI numbers provided in the recall notice.
We’ve drafted a message you can send Hillrom to request your refund or repair — edit it as you like.
Subject: Recall Z-0228-2025 — Hillrom Hillrom Hello, I own a Hillrom that is covered by recall Z-0228-2025 from Hillrom. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
