Max Mobility recalls Smart Drive MX2+ SpeedControl Dial (MX2-3DCK) from August 2023 to November 2024 due to potential loss of control when used with wheelchair power assist, risking minor or major injuries.
Due to faulty circuit board in speed control remote use in conjunction with a wheelchair power assist, their is a potential for lost of control of device potentially resulting in minor and major injuries.
Max Mobility is recalling its Smart Drive MX2+ SpeedControl Dial (model MX2-3DCK) because a faulty circuit board can cause loss of control when used with wheelchair power assist, potentially leading to injuries.
The faulty circuit board in the SpeedControl Dial can cause loss of control when used with the SmartDrive MX2+ wheelchair power assist system. This may lead to the device becoming unstable or malfunctioning, potentially causing minor or major injuries.
People who own or use the Smart Drive MX2+ wheelchair power assist system with the recalled SpeedControl Dial (serial numbers from August 17, 2023 to November 21, 2024) are affected. Those who use the device for mobility assistance are most at risk.
Check for the SpeedControl Dial model MX2-3DCK with serial numbers produced between August 17, 2023 and November 21, 2024. The device is used with the SmartDrive MX2+ wheelchair power assist component.
Look for the serial number on the SpeedControl Dial to confirm it was made between August 17, 2023 and November 21, 2024.
Reach out to Max Mobility LLC for assistance with the recall process or to get replacement parts.
No, this recall specifically applies to the SpeedControl Dial model MX2-3DCK with serial numbers from August 17, 2023 to November 21, 2024.
The official recall does not specify a remedy, so contact Max Mobility LLC directly for guidance.
Yes, the faulty circuit board can cause loss of control, potentially resulting in minor or major injuries.
We’ve drafted a message you can send Max Mobility to request your refund or repair — edit it as you like.
Subject: Recall Z-1117-2025 — Max Mobility Max Mobility Hello, I own a Max Mobility that is covered by recall Z-1117-2025 from Max Mobility. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
